Solved

how to make asterisk ring

Posted on 2009-05-17
5
953 Views
Last Modified: 2013-11-12
When people call into our phone system  the caller doesn't hear any ringing... (and if they don't know us, they hang up which is a great way of getting rid of tele marketers)

its something to do with my config as it happened after I changed everything to make all the phones ring at the same time.

The way i have the system set up is like this:

1 sip account to a sip provider for our incoming & outgoing calls to the rest of the world

4 internal sip extensions, 3 use x-lite and 1 uses a ATD for an analogue wireless phone.

when a caller dials our phone number all our phones ring at the same time and whoever picks up first answers it.

the config below is just the parts I can see which may be related to this issue,

Cheers to any helpers :)


# this is the extension or whatever you call it of when phone calls come from the outside world, they end up where which makes our phones ring:
 

[from-sipout]
 

exten => 1234,1,Answer

exten => 1234,2,Dial(SIP/tim&SIP/chris&SIP/ata&SIP/deva)

;exten => 1234,3,Dial(SIP/timcell,2;0,tr) ; this calls my cell phone if no one else answers but not used.

exten => 1234,5,Voicemail(222)

exten => 1234,6,Hangup

Open in new window

0
Comment
Question by:timbo007
  • 3
  • 2
5 Comments
 

Author Comment

by:timbo007
Comment Utility
perhaps I can explain myself better with some more examples... the [from-sipout] is called from where the incoming phone line comes from and here is the parts in the sip.conf which match.. although there is no reference to from-sipout except where it says context...

[sipout]
type=friend                      
secret=XX
username=09974XX                  
fromuser=09974XX                  
fromdomain=tim      
host=sip.kiwilink.co.nz
;usereqphone=yes                  
call-limit=2                        
;outboundproxy=proxy.provider.domain      ;
canreinvite=no
qualify=yes
context=from-sipout
;context=maincontext
;disallow=all
;allow=alaw
insecure=invite

[general]
...
register => 09974XXX:XXXXsip.kiwilink.co.nz/1234 ; 202.180.76.167
...


so that ext 1234 handles all the incoming calls i guess.. which somehow goes straight to [from-sipout]...
you can see i've really messed with it to get it going... mostly trial and error :)
0
 
LVL 19

Accepted Solution

by:
feptias earned 250 total points
Comment Utility
Try removing the line:
exten => 1234,1,Answer
...and then adjust the step numbering, of course.

The simplest way would be to replace it with this:
exten => 1234,1,Noop
0
 

Author Comment

by:timbo007
Comment Utility
haha, so you mean when it says 'answer' it means it picks up the line and then goes to the next step which just dials all our extensions hence its silent because nothing is being sent back to the caller...? what it originally did was play an mp3 which was the hold music, i'd prefer that to happen, is it easy to do? but hey you've fixed my problem, funny I never tried that, I tried so much else :)
0
 

Author Closing Comment

by:timbo007
Comment Utility
thanks!
0
 
LVL 19

Expert Comment

by:feptias
Comment Utility
I often use Asterisk as a gateway, converting SIP to E1 or vice versa. For this, you never want the call to be answered by Asterisk, only to be routed onward. If the call is answered by Asterisk, then the caller starts to pay for the call from that point.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

So you think no one can listen in on your VOIP conversations, eh? Well... if you haven't setup Secure Real Time Transport (SRTP), your voice communications can be hacked into by just about anyone! First, let's talk about the intended audience for…
I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this: One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now