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SBS 2008 fax service and XP PRO workstations

Posted on 2009-05-17
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Last Modified: 2012-05-07
I have new SBS 2008 Std (migrated from SBS 2003 Std).
I added today fax modem (USB). Now I can send faxes from the server (using that new Windows Fax and Scan progam). Working fine.
Now from XP PRO it does not work at all. I can install that shared network fax printer (thats ok). Also I can submit fax to that printer (no errors, both 32/64bit drivers are installed), it will do everything as it did with SBS 2003, expect SBS 2008 does not show at all that he got any fax from the XP client. That fax never arrives to the destination.
Fax client on the XP is showing the correct FAX printer and no error there. Just faxes never arrive (no log at all).
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Question by:econetest
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Philip Elder earned 500 total points
ID: 24486177
Did you use the Fax wizard to configure the SBS Fax service once you installed the modem?

Make sure that the fax service printer has been properly deployed using the Print Management console. You can go one step further and deploy by Group Policy.

See step 6:
http://blog.mpecsinc.ca/2009/05/sbs-2008-setup-checklist-v111.html

Philip
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by:econetest
ID: 24490153
Thank you for the reply. That link is very good.
After reinstalling the modem (USB A-LINK modem), reinstalling FAX service everything started to work...
Only thing which does not work is if I want to share Fax printer to Active Directory then it will give me error and only normal fax sharing will work.
But at least network faxing started to work from XP workstations.
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LVL 38

Assisted Solution

by:Philip Elder
Philip Elder earned 500 total points
ID: 24558853
Make sure you use the Print Management snap-in to configure your sharing.

Note the GPO settings for printer in the above mentioned setup steps to get things working as expected.

Philip
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