Solved

Server Shutdown Unexpectedly

Posted on 2009-05-17
3
695 Views
Last Modified: 2012-05-07
I have this terrible problem that windows shutdown unexpectedly that I dont know the cause for this.

Shutdown date:

EVENT ID: 6008
4/20/2009  9:52am
5/7/2009    1:16pm
5/16/2009   8:59am
5/17/2009   3:49pm

I've seen a hotfix for this but I dont know if this really works,

http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=950323&kbln=en-us

Please see attached screenshot.

Were using Windows 2003 SP2.

Thanks
ShutdownError.JPG
0
Comment
Question by:ChipsAhoy
3 Comments
 
LVL 11

Expert Comment

by:Quetzal
ID: 24406361
This event log entry only tells you that the shutdown was unexpected.  Often you will see and event log entry following this one that indicates that the system recovered from a serious error and lists the bugcheck error code.  If not present, then look in the application and system logs that just precede the time of the unexpected shutdown.  These can give you a clue as to the real issue.
0
 
LVL 11

Expert Comment

by:Paolo Santiangeli
ID: 24406404
hi,
what about UPS?
0
 
LVL 9

Accepted Solution

by:
Alex Appleton earned 250 total points
ID: 24407418
This error is too general.  Grab yourself the debugging tools for Windows (http://www.microsoft.com/whdc/devtools/debugging/default.mspx) and learn it.  You can debug the dmp file (C:\Windows\MEMORY.DMP) from here and it should point you in the correct direction for the BSOD.  If you are missing a memory.dmp you can check C:\Windows\Minidump\ for files located here.  Finally, if you are missing .dmp files there then you either have the paging file set too low or you didn't have a BSOD and there may be an environmental issue.  

At best, dont go installing any patches until you can point a finger at an issue; you may complicate matters.  

GL, HTH!
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

by Nathan Brom/Bromy2004 Introduction There are numerous websites out there for any different type of program you can imagine.  Of those, you'll need to decide which ones are legitimate and aren't trying to steal your money or infect your comput…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question