Solved

Server Shutdown Unexpectedly

Posted on 2009-05-17
3
706 Views
Last Modified: 2012-05-07
I have this terrible problem that windows shutdown unexpectedly that I dont know the cause for this.

Shutdown date:

EVENT ID: 6008
4/20/2009  9:52am
5/7/2009    1:16pm
5/16/2009   8:59am
5/17/2009   3:49pm

I've seen a hotfix for this but I dont know if this really works,

http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=950323&kbln=en-us

Please see attached screenshot.

Were using Windows 2003 SP2.

Thanks
ShutdownError.JPG
0
Comment
Question by:ChipsAhoy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 11

Expert Comment

by:Quetzal
ID: 24406361
This event log entry only tells you that the shutdown was unexpected.  Often you will see and event log entry following this one that indicates that the system recovered from a serious error and lists the bugcheck error code.  If not present, then look in the application and system logs that just precede the time of the unexpected shutdown.  These can give you a clue as to the real issue.
0
 
LVL 11

Expert Comment

by:Paolo Santiangeli
ID: 24406404
hi,
what about UPS?
0
 
LVL 9

Accepted Solution

by:
Alex Appleton earned 250 total points
ID: 24407418
This error is too general.  Grab yourself the debugging tools for Windows (http://www.microsoft.com/whdc/devtools/debugging/default.mspx) and learn it.  You can debug the dmp file (C:\Windows\MEMORY.DMP) from here and it should point you in the correct direction for the BSOD.  If you are missing a memory.dmp you can check C:\Windows\Minidump\ for files located here.  Finally, if you are missing .dmp files there then you either have the paging file set too low or you didn't have a BSOD and there may be an environmental issue.  

At best, dont go installing any patches until you can point a finger at an issue; you may complicate matters.  

GL, HTH!
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hallo! I guess almost every Windows Administrator must have got stumped with this question "Where does WINDOWS store a users cached credentials? Every user who had once logged onto a Server/Desktop while it was connected to the domain could sti…
This article describes how to set permissions to allow a limited-permissions user to start and stop a particular System Service.   It is always best to give users only the permissions that they need to perform their job, so tweaking particular permi…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question