Citrix Web Interface error- An error occurred while making the requested connection.
Posted on 2009-05-17
Hello - I've installed Citrix WI on one server and XenApp on another. I can get to the site successfully and log in with no errors. I have one application and whenever I select it it gives me an erroroccurred while making the requested connection. I believe the issue resides with WI gateway settings.
The WI is setup for Gateway Direct and I modified the Default (under client IP address). I got to this setting by following instructions that stated for me to go to managed secure client settings - gateway settings, however please note that gateway settings is not listed as an option for me. All I have is Managed secure client access - edit secure client access settings and this is where I modified default settings as I stated. Again I feel this is where the issue resides, however not sure why I do not see gateway settings.
My current settings are below. I can get to the website, however again when I select app it states error message. An error occurred while making the requested connection. it has to be the managed secure client access setting.
Address (FQDN): ecwtrainingdb.rapa.local
Enable Session Reliability (leave unchecked)
Secure Ticket Authority URLs: WIN08CITRIX
This has to be the issue. Before I changed the default setting, http access was working fine. Once I changed to gateway direct, HTTPS works, but can not access apps from either http/https.
I appreciate everyones help and look to get this resolved as soon as possible.