Has anyone got information on the items mentioned in the title to this question? I have a client that came in town with a laptop that was infected w/spyware and I couldn't get it cleaned to my satisfaction so I got a new hard drive, added memory and reloaded the machine from system recovery disks. I didn't think a new drive was necessary, but because of some of the symptoms the machine displayed and the situation (the client came in from Bahama's and was returning quickly and needed his laptop) I didn't want the possibility of the drive having a problem to cause a problem.
Four days after he returned I got a call and he said the machine is not working. When he broght it back it had no desktop icons or start bar so I booted to safe mode. It started fine so I went to system recovery and saw that something was installed on the day he had the problem. It was called TestDrive client. I restored to that day and the machine booted fine. I'm trying to figure what this program installs and where it puts it, also if anyone else has had a problem with this program. The client and his wife have no idea how the program got installed and also have mentioned not wanting to pay me for my services since the machine failed shortly after they began using it again. I'm also unsure if this program is what messed up the machine. All I know is I put in a lot of time sensitive work and made decisions based on his pressing schedule and am now in the hot seat with the possibliltiy of non payment because of all this.