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Drive drops out of directory

Posted on 2009-05-17
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Last Modified: 2013-11-14
I have a Seagate Barracuda ES as a removal drive that keeps dropping out. Rebooting at times sorts this out but problem eventually reoccurs. Normally receive a Mobsync.exe failed in performance report (Vista 64 bit Ultimate). What are the possible primary causes? What is a useful solution. Intermediate level user. Thank you.
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Question by:siriantraveller
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8 Comments
 
LVL 93

Expert Comment

by:nobus
ID: 24409605
i would start by testing the disk with : http://download.seagate.com/seatools/registration.nsf/eula/desktop      
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LVL 93

Expert Comment

by:nobus
ID: 24409609
you can also test if it occurs when connected to another PC as well
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Author Comment

by:siriantraveller
ID: 24421460
Hi Nobus. Thanks for your interest with my dilemma.  I went to Seagate, and went to down load the win zipped file. Of course, Seagate did not offer anything for Vista 64 bit but tried the xP version. When I tried to deal with the win zip file I got the feared blue screen of death. Soooo, I rebooted and figured that the computer did not like that approach.
It seems to be crashing on the MOBSync.exe still, after turning off the useless mobile sync feature and this may or may not be related to the drive dropping. With the drive working at times, I do not think it is the drive itself but something in how the computer recognises it. The only other symptom is that like other Vista users, I have a prolonged explorer.exe process at start up that takes about 5-10 minutes before the machine is ready for me to begin giving it its next task. I do not know if the two are related. Any other thoughts/approaches? Thanks.
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LVL 93

Accepted Solution

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nobus earned 2000 total points
ID: 24422718
>>    I have a prolonged explorer.exe process at start up that takes about 5-10 minutes    <<   wow..i find mine slow at 2 minutes...
are you starting a lot of programs at startup?  is so, disable them for a test (i try to start NOTHING, except AV)
in the run box, type msconfig, go to startup tab, and disable the unwanted, or click disable all
then reboot
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Author Comment

by:siriantraveller
ID: 24425694
Hi Nobus. Thanks for saving me five minutes on start up. Purging start-up yielded a host of unnecessary routines. Watching task mgr, explorer.exe is still a pig requiring 25% of CPU. The dreaded mobysync.exe still popped up but then dropped off after a few seconds. Let's see how the machine contends now with the removable drive. I will keep you up to date accordingly. Thanks again Salakesh
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Author Comment

by:siriantraveller
ID: 24438087
Hi Nobus,
Things seem very stable here. Although the cause was not specifically found, the root problem has gone away with purging the start up menu. There must have been an inherent program in there that made the drive drop out. I have not had any mobsync crashes which may have been an indicator. But thanks again!
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Author Closing Comment

by:siriantraveller
ID: 31582423
Purging the start up program menu via msconfig removes any unnecessary programs that might make a drive drop. In this case it may have been attributed by the mobsync.exe program. Removal of this program enhanced the stability of the drive as well by purging the start up programs menus shortened the boot up of the system.
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LVL 93

Expert Comment

by:nobus
ID: 24438461
you're welcome !
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