Solved

word 2003 standard toolbar has missing items

Posted on 2009-05-17
4
636 Views
Last Modified: 2012-06-27
i have word 2003 on vista. it's been working fine until just now. the standard toolbar has problems.

- when i click on Format, Window, Edit or Insert, nothing shows up
- when i click on other menu items, no problem
- when i do View -> Toolbars, Standard is not checked, and I can't check it
- when i do View -> Toolbars -> Customize, i can remove items from the Standard toolbar but not add. in fact, i can't add any menu items to any toolbar.

ideas? Bill
0
Comment
Question by:BlearyEye
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 17

Accepted Solution

by:
wobbled earned 250 total points
ID: 24410524
Try removing your normal.dot file as changes to your built in toolbars are stored in this file.  

It should live in: C:\Documents and Settings\%username%\Application Data\Microsoft\Templates

Replace %username% with the username you use to log into your PC with
0
 
LVL 10

Assisted Solution

by:bob_the_builder
bob_the_builder earned 250 total points
ID: 24411177
Hi,

If the above does not work, try the following steps below - there can be a number of caused for this problem, all of which are detailed here with clear instructions on how to resolve them.

http://support.microsoft.com/kb/291484

Cheers,

Bob...
0
 
LVL 1

Author Comment

by:BlearyEye
ID: 24436415
i had forgotten that everything's in normal.dot. i restored from a backup and all's well now, thanks.
0
 
LVL 1

Author Closing Comment

by:BlearyEye
ID: 31582456
thanks
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Selection object is designed for user interaction. It has a Range property, so it can be used in most places that a Range object can. Recorded macros must use the Selection because they are simply copying what the user is doing. A Range prope…
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question