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BlearyEyeFlag for United States of America

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word 2003 standard toolbar has missing items

i have word 2003 on vista. it's been working fine until just now. the standard toolbar has problems.

- when i click on Format, Window, Edit or Insert, nothing shows up
- when i click on other menu items, no problem
- when i do View -> Toolbars, Standard is not checked, and I can't check it
- when i do View -> Toolbars -> Customize, i can remove items from the Standard toolbar but not add. in fact, i can't add any menu items to any toolbar.

ideas? Bill
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wobbled
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i had forgotten that everything's in normal.dot. i restored from a backup and all's well now, thanks.
thanks