Solved

Computer Failing at Login screen

Posted on 2009-05-17
3
176 Views
Last Modified: 2012-05-07
Hi guys,

I have a windows xp laptop that is having an interesting issue.

when the computer is left on the login screen (press alt+ctrl+del to log on) for about 3 minutes or longer it will fail when pressing Alt + Ctrl + Del.

in some cases the box dissapears and you are left with the blue background and cursor, you cannot pres alt ctrl delete or get any response from the system.

other times when pressing  Alt + Ctrl + Del it looks as though the box dissapears for a split second then comes straight back up.  pressing Alt + Ctrl + Del enough will eventually result in the blue empty background.

This can be very annoying when the computer is running on battery and may go into hibernation requiring the user to log back in.

A repair install of windows didnt fix this issue.

If anyone has seen this or has any idea on fixing it, please let me know.

Cheers guys.
0
Comment
Question by:SM17CH
3 Comments
 
LVL 8

Accepted Solution

by:
Pete_Zed earned 250 total points
ID: 24408639
Try starting Windows in safe mode, then running a spyware/malware scan. Try using MalwareBytes software.
0
 
LVL 2

Author Comment

by:SM17CH
ID: 24408789
I've done a few scans, found nothing : (
0
 
LVL 22

Assisted Solution

by:optoma
optoma earned 250 total points
ID: 24595564
try running combofix in safe mode. http://download.bleepingcomputer.com/sUBs/ComboFix.exe
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
This collection of functions covers all the normal rounding methods of just about any numeric value.
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now