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Symantec System Recovery Server edition error when trying to backup a folder

Posted on 2009-05-17
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Last Modified: 2013-12-01
Error EC8F1C50: Cannot create file backup for job: HadFoft. Error E4BC0012: An interaction with the catalog's database layer failed unexpectedly: sqlite3_step--5: database is locked. Error E4BC0012: An interaction with the catalog's database layer failed unexpectedly: %1--%2.
Details:
Source: Backup Exec System Recovery

Doing something pretty simple as backing up a folder on a Win SBS 2003 server.

Looking this up on Symantec didn't yield much.

Is there anyone who had the same issue?
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Question by:binele
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paulsolov earned 500 total points
ID: 24409053
Check this Symantec KB, it should resolve your issue

http://seer.entsupport.symantec.com/docs/301488.htm

Basically your catalog.dat file is corrupt,

1) Run Services.msc and stop the Backup Exec System Recovery service
2) Delete the \Documents and Settings\All Users\Application Data\Symantec\FileBackup\catalog.dat.  The catalog.dat file will then be recreated when the next job is run.
3) Restart the Backup Exec System Recovery service and rerun File and Folder Backup
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