WmHenryH
asked on
Dell Inspiron 1501 goes to sleep in 3 - 5 minutes
I have two Dell Insprion 1501 laptops and both have the same problem:
They go to sleep, black screen, after an undetermined amout of time. The only way to "wake them up is to hit the power button then I'm at the conrol alt delte screen and need to login again. The screen saver and power save modes are both set to a half hour or longer but the computers go to sleep after (only) 3 - 5 minutes.
I checked on Dell.com and another person reported the same problem but with no solutions.
Anybody have a clue as to what's going on?
They go to sleep, black screen, after an undetermined amout of time. The only way to "wake them up is to hit the power button then I'm at the conrol alt delte screen and need to login again. The screen saver and power save modes are both set to a half hour or longer but the computers go to sleep after (only) 3 - 5 minutes.
I checked on Dell.com and another person reported the same problem but with no solutions.
Anybody have a clue as to what's going on?
SOLUTION
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ASKER
Krompton, I'll try (dis)enableing the hibernate, I've tried other time settings on the Power Options before in the Control Panel with no luck. I'll get back to you with results when I disable it.. Thanks for your suggestion.
ASKER
To Krompton & PeteJThomas,
Please excuse my delay in getting back to you but I'm in here only a short time each day and things get drawn out. Please stick with me.
I disabled the hibernate and again checked the power and screen save timeouts and they're both set to a very large number of minutes. I have tried varied amounts of minutes. What happens is the screen actually goes black not like the screen save when another window with little graphics on it takes over. And, again, as you noticed here; The screen goes black and the only thing that brings the computer back to life is tapping the power button and then the "computer is locked by XXXX hit control alt delete....."
I've deleted all unessary files since I noticed there was only a small amount of disk space left and I cleaned unwanted files and rebooted. None of these helped.
Any other suggestions?
Thanks for your help
Please excuse my delay in getting back to you but I'm in here only a short time each day and things get drawn out. Please stick with me.
I disabled the hibernate and again checked the power and screen save timeouts and they're both set to a very large number of minutes. I have tried varied amounts of minutes. What happens is the screen actually goes black not like the screen save when another window with little graphics on it takes over. And, again, as you noticed here; The screen goes black and the only thing that brings the computer back to life is tapping the power button and then the "computer is locked by XXXX hit control alt delete....."
I've deleted all unessary files since I noticed there was only a small amount of disk space left and I cleaned unwanted files and rebooted. None of these helped.
Any other suggestions?
Thanks for your help
ASKER CERTIFIED SOLUTION
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ASKER
Turning off the Reuire Password option avoids the problem but unfortunetly doesn't solve the problem. The user wants to require password when the computer is idle for awhile and the screen saver comes on. But since I have to disable the " require password? so the screen doesn't go black he won't be able to use it.
Actually, at least until you find the source of the problem, you could workaround the problem.
Try this:
Create a scheduled task on the workstation (Run As account can be SYSTEM) using the "When Idle" option and setting the idle time to your prefered amount. On the "Run" line input "%windir%\System32\rundll3
This will lock the computer (same as WindowsKey+L) requiring the password to open it again while bypassing the screen saver. You could also save the above line in a .bat or .cmd file and have the scheduled task run it.
Cheers and thanks for the points,
Krompton
Try this:
Create a scheduled task on the workstation (Run As account can be SYSTEM) using the "When Idle" option and setting the idle time to your prefered amount. On the "Run" line input "%windir%\System32\rundll3
This will lock the computer (same as WindowsKey+L) requiring the password to open it again while bypassing the screen saver. You could also save the above line in a .bat or .cmd file and have the scheduled task run it.
Cheers and thanks for the points,
Krompton
Krompton