Solved

dell 755 frozen in sleep mode

Posted on 2009-05-18
5
819 Views
Last Modified: 2013-11-09
I have a situation where we have LANDesk in place for management.  Recently, we pushed a policy using the built in Power Management tools where the system would go into screensaver mode after 15 minutes and then sleep after 30 minutes of inactivity.  The problem is, when the computer sleeps during the day, it will wake up without a problem.  However, if the machine sleeps overnight, the user will have to cycle the power to get it to come back.

The LANDesk administrator states that there are no reoccurring jobs that happen overnight.

The affected computers are a mixture of Dell 620/745/755s running XP.  I haven't had anyone running Vista mention they're having a problem, but that could be a red herring since I don't have that many Vista machines deployed..  The BIOSs have been updated to their current levels and some have had their NIC drivers patched to the latest from Dell.

In the BIOS: Wake state has been set to S1.  Wake on LAN has been set to On.
0
Comment
Question by:ceegomez
  • 3
  • 2
5 Comments
 
LVL 9

Accepted Solution

by:
Krompton earned 500 total points
Comment Utility
I've seen this issue before. Open network connections properties. Then open Properties for Local Area Connection or whatever you main LAN conncetion is named. Click on the Configure button. There should be a Power Management tab, click it. You should see a couple of check boxes. Most likely the one for "Allow the computer to turn off...to save power." is checked. And the second one "Allow...out of standby" is not checked. Check the second, leave the third "Only allow management...out of standby." UNCHECKED. Then Uncheck the first "Allow the computer to turn off...to save power."  This should correct this problem.

Krompton
0
 
LVL 9

Expert Comment

by:Krompton
Comment Utility
If that turns out not to be the problem I will investigate as time allows.

Krompton
0
 

Author Comment

by:ceegomez
Comment Utility
Thank you for your response - I will try this and see if it works.
0
 
LVL 9

Expert Comment

by:Krompton
Comment Utility
Glad to help.
0
 

Author Closing Comment

by:ceegomez
Comment Utility
Worked on some, not others.  Still trying to determine the differences.  Thanks for the info.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Hello All, I have been training on Multicast for a while now and whenever I start the topic , I find out that my friends /  Colleagues mention that they do not know how to test Multicast Joins. As most of the multicast would be video traffic and …
Before I go to far, let's explain HA (High Availability) and why you should consider it.  High availability is the mechanism used to provide redundancy to any service at the same site and appears as a single service to the users of that service.  As…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now