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Cannot Open E-Mail Accounts On New Exchange Server

Posted on 2009-05-18
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Last Modified: 2012-05-07
Hi there,

I had three Exchange 2003 Enterprise SP2 Servers. I added  4 more Exchange servers, all of them unther vmware esx 3.5 The goal is to migrate the users from the old Exchange servers to the new one. With the user Exadmin I do administrative things, like open accounts of people who left the company to archive them and troubleshooting purpose.

The way I did it is by creating a new outlook profile, within my own windows session and do the things I have to do. This still works fine on accounts located on the old servers.

The rights for the exadmin user did not change, nothing change for the user Exadmin. Dispite this I cant open the account of users created or moved from the old server to the new ones.
I checked the inheritable rights, I removed them to add it manually, stilli nothing.

Strange.......help..what do I whrong guys. (except using a wrong product)


Thx.
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Question by:MTasova
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Froggy_chris earned 500 total points
ID: 24411915
It seems that you're missing rights on the Information Store en/or Storage group.

The rights can be check in the ExAdmin after you enable the Security Tab(http://exchangepedia.com/blog/2004/12/how-to-view-security-tab-in-exchange.html)

ou should see yourself on the current machine.. add the same rights on the new machines.
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Author Comment

by:MTasova
ID: 24412156
Hi (Froggy) Chris,

No chief, the rights on the IS and SG are the same as on the organization level. Inherited rights seems to be coorect, j
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Author Comment

by:MTasova
ID: 24412170
Greetings.
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Assisted Solution

by:Froggy_chris
Froggy_chris earned 500 total points
ID: 24412210
Could that be a Receive as or Send-as right missing somewehere ?
I remember that the send-as rights is not shown directly in the GUI, but I can't remember how to do that (I haven't used Exc2003 sinds two years... only 2007)
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Expert Comment

by:Froggy_chris
ID: 24412272
Here is a doc: http://msexchangeteam.com/archive/2005/01/07/348596.aspx

I'm curious to see what's set on the old machine and on the new machines.
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Author Comment

by:MTasova
ID: 24412706
H again Chris,

Thx for your help, it was not the case chief. The rights on each level, from organization to IS, are the same on the servers. The only right exadmin is missing (on all of the servers and Ex Org) is the "Special Permissions"
 This drives me crazy...%&%&^$^#*(() product. Just what sad before, nothing in AD or EX Org changed, I placed extra servers.

I even reinstalled the server with the exadmin user.
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Expert Comment

by:Froggy_chris
ID: 24412746
Weird... I'm afraid I'm dried up now :(
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Author Closing Comment

by:MTasova
ID: 31603739
Thanks.
Strange, after giving the exadmin the "send as"and "receive as" it worked. Doesn't make sense, why do I need these rights for login.?
I workes, so who cares
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