Solved

Arial Font Variants Not Available in InDesign CS

Posted on 2009-05-18
4
946 Views
Last Modified: 2013-12-02
I have a client who's previous PC was Windows 2000.  Do to mandatory compliance issues we upgraded the user to Windows XP, SP2 and Office 2k3(if that's necessary info).  Now onto the question.

I haven't come across this particular issue with 2003 Office and XP SP2, only with Vista and 2k7.

The software licensed to the user is Adobe Indesign CS (the first one).  While on Windows 2000, he had the option to select the Arial Narrow font.   Now with XP, the Arial variants are not available.  The user needs to have the font narrow AND bold, hence needing the variant narrow.
***Please keep in mind that the font IS available in Office Apps

I've done a number of things to try and resolve the issue, such as installing the fonts from the previous PC, our own PCs.  Also, I tried reinstalling the fonts from an SP2 disc we have, and also manually placing files in the Adobe Fonts folder.

I'm at a loss.  Any help would be greatly appreciated.
0
Comment
Question by:bjcit
4 Comments
 
LVL 35

Accepted Solution

by:
torimar earned 500 total points
ID: 24430771
This seems to be a known annoyance in InDesign, as may be seen referring to those sample case threads (among many others):
http://www.justskins.com/forums/adobe-indesign-cs-fonts-missing-114136.html
http://www.desktoppublishingforum.com/bb/showthread.php?s=d1f20fbb1f2161edaceeb350efee6c61&p=38229&mode=linear
http://forums.adobe.com/message/1309704;jsessionid=017B3CB68617A66FBAE5C02BFCBC0ECF.node0

I studied those cases, and the following seem to be the most promising steps to take:

1. Run a systemwide search for "adobefnt*.lst" files. Delete the ones you find. Test if it works now.

2. Try to get the Arial Narrow font plus variants from a Win2k system, ideally a backup of that user's former machine. Or extract the files from a Win2k installation disk. Use them to replace the Arial Narrow in the Windows font folder as well as in the Adobe font folder. Reboot and test.

3. If the above would not work, the easiest and fastest workaround would be to convert the Arial Narrow font from truetype to postscript (using fontographer or any other professional fontmaker tool you may own). This should be expected to work for the user if he works by himself; it would be no solution, however, if the user has to share his files with co-workers.
0
 

Author Comment

by:bjcit
ID: 24793675
Sorry it's been so long.  Thank you Torimar for the answers.  It's been a busy few months.

These will be tried today and I will comment back with a solution.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Upgrade or retire 8 96
Toshiba Laptop (WIN XP) will not start 6 80
Websphere Portal page permissions 2 92
convert pdf to e-book 1 873
Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Learn how to automatically add page numbers in your next InDesign project. This can be very helpful in multi-page books and magazines that you are designing. Make sure your Pages window visible.:  In the document you wish to add page numbers to. Act…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question