I have a client who's previous PC was Windows 2000. Do to mandatory compliance issues we upgraded the user to Windows XP, SP2 and Office 2k3(if that's necessary info). Now onto the question.
I haven't come across this particular issue with 2003 Office and XP SP2, only with Vista and 2k7.
The software licensed to the user is Adobe Indesign CS (the first one). While on Windows 2000, he had the option to select the Arial Narrow font. Now with XP, the Arial variants are not available. The user needs to have the font narrow AND bold, hence needing the variant narrow.
***Please keep in mind that the font IS available in Office Apps
I've done a number of things to try and resolve the issue, such as installing the fonts from the previous PC, our own PCs. Also, I tried reinstalling the fonts from an SP2 disc we have, and also manually placing files in the Adobe Fonts folder.
I'm at a loss. Any help would be greatly appreciated.