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wireless adapter not renewing ip?

Hi all,

i have a belkin 54g wireless adapter plugged into one of our desktops and it has been working fine for up until now.

it won't connect to our draytek vigor 2600vg router for some reason, when i try to repair the connection sees the network tries to connect to it but the says it cannot renew the ip address?

any ideas why?

the machine is running xp.

many thanks in advance,

Matt.
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flynny
Asked:
flynny
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2 Solutions
 
John HurstBusiness Consultant (Owner)Commented:
If it was working and now it is not working, then something has affected it.
1. Try scanning thoroughly for malware and spyware to see if something has affected your adapter.
2. Have the existing or new wireless driver at hand, and then uninstall the wireless adapter and reinstall with the same or newer driver.
.. Thinkpads_User
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j1akeyCommented:
I've had similar problems with wireless at a couple customer sites.  If you find nothing wrong with the computer itself like thinkpads suggests you may want to see if you can get the access point or whatever device it's connected to rebooted.  The access key could have also been changed depending on what kind of security you have in place but normally it would prompt you to enter the new key if your had changed.
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Cameron_SCommented:
If at all possible, connect via a standard Ethernet cable and test if you have connectivity that way. Try rebooting your computer and router. After that, update your drivers to your Wireless card. I know that there are a few Windows updates that allow for more wireless security protocols, so it may have changed from say WPA to WPA2. You may also want to try updating the firmware on your router and double-checking your security key (if you are using one).
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flynnyAuthor Commented:
hi guys, thanks for that.

i reset the router and changed the password with no luck it's still doing the same thing. The only thing recently like that that may contribute was i removed the winpc anti virus malware from the machine. however its been working fine for the few days since? do you think this could affect it?
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John HurstBusiness Consultant (Owner)Commented:
I posted about malware in my first post, so now I would still recommend renewing the driver for the wireless card. ... Thinkpads_User
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Cameron_SCommented:
It is possible it is malware or virus related, but I would update the drivers first. Make sure you have a good anti-virus and anti-spy/malware setup on your computer. Also, check to see if a software-based firewall is preventing connectivity - even Windows Firewall can be a bit overzealous at times.
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akalbfellCommented:
if it's just one PC why not just set a static IP outside of your DHCP range?
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flynnyAuthor Commented:
hi all,

thanks for the replies.

i updated the driver and this has had no change it still won't connect to the internet.

i then gave the bundled belkin wireless utility a go and this solved it.for some reason it will now only connect through this util any ideas why?
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flynnyAuthor Commented:
just on another topic. is which anti virus/malware program would you recommend as mcafee is installed and the win anti virus got through it? i would have thought as this is a big name it would be able to cope with things like this.
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j1akeyCommented:
I've been recommending Kaspersky to all of my customers recently.  It seems to catch way more viruses than McCafee does and it it get pretty granular with policies as well right from the Administration Kit.  They also push out updates several times a day.  It hasn't let me down once so far.
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