iPhone isn't syncing pop email while on a wifi network
Posted on 2009-05-18
3G iPhone is getting a POP error while when trying to sync email when using a WiFi network. This apparently happens on ANY WiFi network, including user's home, airports, misc. Hotspots around town.
I'm trying to get the exact error, but do not currently have access to the device (not my phone).
I can tell you POP information:
email address: email@example.com
Incoming server: pop.ix.netcom.com
Everything works fine when using AT&T's cellular/data network.
(Please don't ask why user doesn't just use AT&T's network. I don't know, I was just tasked with finding a solution).
My only thought is that maybe there is a firewall blocking something when using WiFi, but I'm not familiar with the phone to know if there is a firewall in place at all. I'm also trying to find out when/if this ever working on WiFi.