Solved

"Windows Explorer has stopped working"

Posted on 2009-05-18
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Last Modified: 2012-06-27
I recently installed IE 8 on a system running VISTA.  Now, many programs do not open--just get "Windows Explorer has stopped working" and they close.  Tried removing IE 8 and it did not help.  Cannot right click in explorer--closes down.  Any ideas?
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Question by:spectorg
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by:wellhole
ID: 24414162
Have you tried booting in safe mode? What about rolling back to prior to IE8 installation?
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by:John Hurst
ID: 24414238
IE8 works fine with Vista (I am using all this as I type). Have you searched and scrubbed your system thoroughly for malware and spyware? ... Thinkpads_User
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Author Comment

by:spectorg
ID: 24415396
Safe mode does not help.
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Author Comment

by:spectorg
ID: 24416074
Turns out the problem was not IE 8, but an issue with a context sensitive right click item from Symantec Norton 360 3.0.  Downloaded ShellExView, found the offending item, and all is well.
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by:wellhole
ID: 24416087
Thank you Norton!
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Question PAQ'd, 500 points refunded, and stored in the solution database.
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