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AD 2003 Account Deleted and recovered through LDP, but no exchange 2007 mailbox?

Posted on 2009-05-18
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Last Modified: 2013-11-25
Hello,

We had an issue where the Administrator removed a user's account from "Active Directory Users & Computers" tool by accident, this removed their user and the exchange 2007 mailbox that was associated with that account.

We were able to restore the AD account by removing the "isDeleted" flag from the account, however the linked mailbox does not show up in Exchange Console. The mailbox is not located in the "Disconnected Mailboxes" category either because it was never "disconnected".

What would be the steps to recover this mailbox or to re-assign the user to that mailbox?

Thanks for any help.
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Question by:warba
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Expert Comment

by:Rajith Enchiparambil
ID: 24414871
You need to run below command to cleanup your database, like in Exchange 2003 we right click on Mailboxes and click on Run Cleanup Agent to see the Disconnected Mailboxes after removal of user object in Active Directory.

In Exchange 2007 you can do it with Clean-MailboxDatabase command.

Clean-MailboxDatabase Database Name
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Author Comment

by:warba
ID: 24415278
I tried that command but have an issue running it,

Our exchange database is split in 4 stores, named:

Database Store 1, 2, 3, 4, 5.

But I do not think that the cmd likes spaces, what would be a way to find the GUID of the mailbox store? This can be used as an -identity parameter as well.
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Rajith Enchiparambil earned 1000 total points
ID: 24415298
Run Clean-MailboxDatabase "Database Store 1"
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Author Closing Comment

by:warba
ID: 31582693
I tried your suggestion there, using "Database Store 1" but for some reason that did not work, so I went and go the GUID of Database Store 1 and it worked just fine.

Your suggested cmd worked.

Thanks.
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