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Active Sync and Symbol PPT 8800

Posted on 2009-05-18
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Last Modified: 2013-12-05
Hi,

I have a Symbol PPT8800 pocketpc, (windows ce) and I am trying to get it to sync with my pc. The PC has active sync 4.5, and when i try to sync on COM1, I get the following error

Miscrosoft ActiveSync cannot recognize this device for one of two reasons:
The device was not connected properly, To start over, disconnect the cable and remove the device from its cradle. Then, connect the cable to the PC, turn on the device and place the device on the craddle

The device is not a Smartphone or pocket PC, to keep activesync from trying to connect to this orany other device on the port, select the check box below.


Any ideas on this?
Christian
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Question by:Christian_Agard
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Expert Comment

by:Mikal613
ID: 24421084
what OS (version) does your PPC have?
What os is your Computer?
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Author Comment

by:Christian_Agard
ID: 24421163
The Computer is WindowsXP, the PPT-8800 has Windows CE  (Microsoft Pocket PC Version 4.20.0 (Build 14053)

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Accepted Solution

by:
Mikal613 earned 500 total points
ID: 24421247
remove device

uninstall  AS
Restart

Install 4.2

http://www.microsoft.com/downloads/details.aspx?FamilyID=7269173a-28bf-4cac-a682-58d3233efb4c&displaylang=en

restart

Attach device
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