Solved

Outlook error 0x80040115 - can recieve but not send

Posted on 2009-05-18
8
838 Views
Last Modified: 2012-05-07
I have one client running Outlook 2003 with Exchange 2003. He receives email fine but can't send. We get the error
"Task 'Microsoft Exchange Server - Sending' reported error (0x80040115) : 'The connection to the Microsoft Exchange Server is unavailable.  Outlook must be online or connected to complete this action.'"

the computer is online and Outlook says it is connected. I created a new profile and I have the same problem. It also does not work when I open Outlook in safe mode.

I configured Outlook to use a proxy server and to use it for fast and slow connections. Sometimes this forces a username and password dialog box to come up. When that happens we can enter the information and it works for a short time.

I also installed Office SP3.

There are no errors in server or workstation event logs.
0
Comment
Question by:ajdratch
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
8 Comments
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24415454
Is this a LAN connection (MAPI) or Outlook RPC Over HTTP?
0
 

Author Comment

by:ajdratch
ID: 24415481
I was a default Exchange configuration until I added the proxy settings. Now it is RPC over HTTP
0
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24415542
Why do you want to use RPC Over HTTP inside LAN? Is any of your client successfully using RPC Over HTTP?
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 

Author Comment

by:ajdratch
ID: 24415589
I only configured rpc to troubleshot this issue. This seems to help but it is still hit or miss. This is the only computer having this problem
0
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24415672
Changing the way emails are accessed won't correct the original problem. Does the problem follow the user to a different PC? If so, then its down to the PC or user profile.
0
 
LVL 5

Expert Comment

by:jawad1481
ID: 24418409
Which is the antivirus on the client machine ? try disabling it.
 
try this let me know.

Thanks.
Jawad.
0
 
LVL 5

Expert Comment

by:jawad1481
ID: 24418414
HI!
 
I belive user in in cached mode. Try getting him in online mode  and then check send / receive emails.

Thanks.

Jawad.
0
 

Accepted Solution

by:
ajdratch earned 0 total points
ID: 24843154
Sorry for the delay in getting back to this. He just swapped out computers and we formatted the one having problems.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
how to add IIS SMTP to handle application/Scanner relays into office 365.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question