?
Solved

printers always unavailable in office 2007

Posted on 2009-05-18
7
Medium Priority
?
306 Views
Last Modified: 2013-11-29
hello I have a dell Precision workstation t3400 with Vista 64 bit and office 2007 SP2

randomly on my office applications, specifically excel. I get messages saying that my printers are unavailable. The printers are working fine and I'm able to print test pages, and documents but initially they say that they're unavailable. I have my default printer set to a HP laserjet M1522nf.

Any ideas?
0
Comment
Question by:jbla9028
  • 4
  • 3
7 Comments
 
LVL 102

Expert Comment

by:John
ID: 24415635
I have a similar software setup and printers work fine. How are your printers connected? Which is to say, are you losing your physical connection to them on some random basis? Is your default printer local or network connected?  ... Thinkpads_User
0
 
LVL 1

Author Comment

by:jbla9028
ID: 24415735
all my printers are networked. I shouldn't be losing access to them as they are on a wired LAN.

0
 
LVL 102

Expert Comment

by:John
ID: 24415761
That's true. So now, all computers losing their printers? Or just your computer?
... Thinkpads_User
0
Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 1

Author Comment

by:jbla9028
ID: 24415812
it jutseems to be mine and I don't see anything in my event viewer leading me to believe my network connection has dropped. The guy behind me is sharing the printers and he never has the problem (WinXP)
0
 
LVL 102

Accepted Solution

by:
John earned 2000 total points
ID: 24415855
Thank you.  So if just you, and if your network shares are staying up, and if you can print a test page from Windows Vista whenever, then that kinds of isolates the issue to Office 2007. Have you considered reinstalling Office? No guarantee of course, but given the answers and thread, what else could it be? ... Thinkpads_User
0
 
LVL 1

Author Closing Comment

by:jbla9028
ID: 31582737
Thanks I got it to work. I had to remove a faulty old driver for some other printer I had on the PC. it works fine now.
0
 
LVL 102

Expert Comment

by:John
ID: 24431757
Thanks, and it is good to know you got it working. ... Thinkpads_User
0

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

The Windows Firewall provides an important layer of protection and a rich interface to configure it. Unfortunately, it lacks item level filtering. This article details my process of implementing firewall-as-code to reduce GPO bloat.
This tutorial shows a simple method of resetting a forgotten Windows 10 Password, on both a Physical and VM VirtualBox machine without the need for any third-party tools. Both Local and Microsoft Connected accounts are covered. Enjoy...
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question