Solved

printers always unavailable in office 2007

Posted on 2009-05-18
7
294 Views
Last Modified: 2013-11-29
hello I have a dell Precision workstation t3400 with Vista 64 bit and office 2007 SP2

randomly on my office applications, specifically excel. I get messages saying that my printers are unavailable. The printers are working fine and I'm able to print test pages, and documents but initially they say that they're unavailable. I have my default printer set to a HP laserjet M1522nf.

Any ideas?
0
Comment
Question by:jbla9028
  • 4
  • 3
7 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 24415635
I have a similar software setup and printers work fine. How are your printers connected? Which is to say, are you losing your physical connection to them on some random basis? Is your default printer local or network connected?  ... Thinkpads_User
0
 
LVL 1

Author Comment

by:jbla9028
ID: 24415735
all my printers are networked. I shouldn't be losing access to them as they are on a wired LAN.

0
 
LVL 93

Expert Comment

by:John Hurst
ID: 24415761
That's true. So now, all computers losing their printers? Or just your computer?
... Thinkpads_User
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 1

Author Comment

by:jbla9028
ID: 24415812
it jutseems to be mine and I don't see anything in my event viewer leading me to believe my network connection has dropped. The guy behind me is sharing the printers and he never has the problem (WinXP)
0
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 24415855
Thank you.  So if just you, and if your network shares are staying up, and if you can print a test page from Windows Vista whenever, then that kinds of isolates the issue to Office 2007. Have you considered reinstalling Office? No guarantee of course, but given the answers and thread, what else could it be? ... Thinkpads_User
0
 
LVL 1

Author Closing Comment

by:jbla9028
ID: 31582737
Thanks I got it to work. I had to remove a faulty old driver for some other printer I had on the PC. it works fine now.
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 24431757
Thanks, and it is good to know you got it working. ... Thinkpads_User
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
The use of stolen credentials is a hot commodity this year allowing threat actors to move laterally within the network in order to avoid breach detection.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

778 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question