Solved

printers always unavailable in office 2007

Posted on 2009-05-18
7
298 Views
Last Modified: 2013-11-29
hello I have a dell Precision workstation t3400 with Vista 64 bit and office 2007 SP2

randomly on my office applications, specifically excel. I get messages saying that my printers are unavailable. The printers are working fine and I'm able to print test pages, and documents but initially they say that they're unavailable. I have my default printer set to a HP laserjet M1522nf.

Any ideas?
0
Comment
Question by:jbla9028
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 96

Expert Comment

by:Experienced Member
ID: 24415635
I have a similar software setup and printers work fine. How are your printers connected? Which is to say, are you losing your physical connection to them on some random basis? Is your default printer local or network connected?  ... Thinkpads_User
0
 
LVL 1

Author Comment

by:jbla9028
ID: 24415735
all my printers are networked. I shouldn't be losing access to them as they are on a wired LAN.

0
 
LVL 96

Expert Comment

by:Experienced Member
ID: 24415761
That's true. So now, all computers losing their printers? Or just your computer?
... Thinkpads_User
0
Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

 
LVL 1

Author Comment

by:jbla9028
ID: 24415812
it jutseems to be mine and I don't see anything in my event viewer leading me to believe my network connection has dropped. The guy behind me is sharing the printers and he never has the problem (WinXP)
0
 
LVL 96

Accepted Solution

by:
Experienced Member earned 500 total points
ID: 24415855
Thank you.  So if just you, and if your network shares are staying up, and if you can print a test page from Windows Vista whenever, then that kinds of isolates the issue to Office 2007. Have you considered reinstalling Office? No guarantee of course, but given the answers and thread, what else could it be? ... Thinkpads_User
0
 
LVL 1

Author Closing Comment

by:jbla9028
ID: 31582737
Thanks I got it to work. I had to remove a faulty old driver for some other printer I had on the PC. it works fine now.
0
 
LVL 96

Expert Comment

by:Experienced Member
ID: 24431757
Thanks, and it is good to know you got it working. ... Thinkpads_User
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question