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default gateway is offline

Posted on 2009-05-18
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Last Modified: 2012-06-27
When I travel to different wireless environments I am unable to get online even though it says wireless connection is excellent.  One diagnostic through msn messenger troubleshoot says my default gateway appears to be offline.  I can connect to my home wireless no problem, it is only when trying to connect to other wireless networks I have the issue.  I am using AVG free anti virus also.  Sometimes when I try to open a webpage in firefox the it says avg.urlseek can't fine address.  After fiddling with this through various help searches, now firefox says the specific webpage I am looking for (go.microsoft.com) cannot be found.  I'm a novice with all this. Any help most appreciated.
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Question by:abe25425
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barryhiggins3 earned 2000 total points
ID: 24415906
Hi,

At the command promt try typing: ipconfig /all

Look for the default gateway... compare this on the different wireless netwroks you connect to. If you are using DHCP then these should be different. But it sounds like you may have your IP address settings manually specified.

In XP you can verify this by going to control pannel (switch to classic view) and clicking on Network connections. From here right click on your Wireless connection and select properties. Click on TCP/IP then properties again.

Assumming your Wireless routers use DHCP to distribute IP addresses, DNS servers, Default gateways, change  make sure the options are selected to obtain automatically and hit ok then ok again.

If any of the settings are manually entered, take a note of them just in case you have problems when trying to use DHCP
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Author Comment

by:abe25425
ID: 24415970
i knew someone smart could probably fix this in a heartbeat. that's what you just did.  tks very much. i'm good.
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LVL 4

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by:barryhiggins3
ID: 24416035
Hi,

can I have the points for providing the solution please.

It appears that you have tried to close the question without awarding the points.

Thanks.
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