"Send As" from Entourage 2004 or OWA Light via Exchange 2007

Posted on 2009-05-18
Last Modified: 2012-05-07
Hello All,

I'm hoping you guys can help me find a solution to this situation.  I have a user, we'll call her Jane, who wants to send an email from a group, we'll call it's, so that the message appears to be coming from the group and not the user.  Jane is on a Mac with OS 10.5.6, Entourage 2004 (latest release), Safari and Firefox.  My company's email server is running Windows 2003 x64 and Exchange 2007 (latest release).  I need to accomplish one of the following options:

1. Jane can send email as from within Entourage 2004.
2. Jane can send email as from OWA Light (Safari and Firefox can only access the Light version of OWA)

I've already granted Jane the "Send as" permission in AD so that's not the problem.  I tried setting Jane as a delegate of in the Exchange account settings in Entourage but that didn't work because the group doesn't have an Outbox.  Any other ideas?


Question by:DiabloPubs
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
LVL 53

Expert Comment

ID: 24425057
Is this what you are looking for:  ?
LVL 53

Expert Comment

ID: 24425078

Author Comment

ID: 24425195

Thank you for your replies; however, I'm not looking to permanently change her reply-to address.  I want the email message to come from the group.  The reason for this is that I want the individuals of the group to be transparent to our customers because the members of the group change randomly and frequently.

Since I originally posted this message, the group has grown to 3 people and they all need the ability to send as the group instead of as individuals.
Create Professional Looking Email Signatures

Create "Professional HTML Email Signatures" with ease.
7 Day Money Back Guarantee if not 100% Satisfied.
Affordable - Try it out for 7 Days Totally Risk Free.
Installers provided for over 45 Email clients.
Both Windows & MAC Supported.
Highly Recommended!

LVL 53

Expert Comment

ID: 24425370
LVL 53

Expert Comment

ID: 24425397
LVL 53

Expert Comment

ID: 24425408

Accepted Solution

DiabloPubs earned 0 total points
ID: 24427483

Thank you for your continued assistance but I've found the answer that I was looking for on another site.  In case anyone is interested here's what you have to do:

1. Grant the user "Send As" permission on the group in the AD via AD Users & Computers.
2. Wait for a bit of time for this information to replicate across your AD.
3. On the user's Mac, open Entourage
4. Go to Tools, Accounts, and select the Exchange server account
5. In the account properties, go to the Delegate tab
6. Under "Users I am a Delegate for", click the Add button
7. Enter the user/group name that you want to send email as to find them in the AD
8. Once the proper user/group is selected, click OK
9. Click OK to close the account properties dialog box
10. Close the Accounts dialog box

To test your ability to send as the group:

1. In Entourage, open a new email message
2. There should be a "From:" drop down box; choose the account associated with the group
3. Send a message.

If you see a message like the one in the attached file, wait a bit.



Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
CodeTwo Sync for iCloud ( automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question