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"Send As" from Entourage 2004 or OWA Light via Exchange 2007

Posted on 2009-05-18
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Last Modified: 2012-05-07
Hello All,

I'm hoping you guys can help me find a solution to this situation.  I have a user, we'll call her Jane, who wants to send an email from a group, we'll call it's sales@mycompany.com, so that the message appears to be coming from the group and not the user.  Jane is on a Mac with OS 10.5.6, Entourage 2004 (latest release), Safari and Firefox.  My company's email server is running Windows 2003 x64 and Exchange 2007 (latest release).  I need to accomplish one of the following options:

1. Jane can send email as sales@mycompany.com from within Entourage 2004.
2. Jane can send email as sales@mycompany.com from OWA Light (Safari and Firefox can only access the Light version of OWA)

I've already granted Jane the "Send as" permission in AD so that's not the problem.  I tried setting Jane as a delegate of sales@mycompany.com in the Exchange account settings in Entourage but that didn't work because the group doesn't have an Outbox.  Any other ideas?

Thanks,

Alex
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Question by:DiabloPubs
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LVL 53

Expert Comment

by:strung
ID: 24425057
Is this what you are looking for:  http://www.entourage.mvps.org/faq_topic/reply.html#reply4  ?
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LVL 53

Expert Comment

by:strung
ID: 24425078
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Author Comment

by:DiabloPubs
ID: 24425195
strung,

Thank you for your replies; however, I'm not looking to permanently change her reply-to address.  I want the email message to come from the group.  The reason for this is that I want the individuals of the group to be transparent to our customers because the members of the group change randomly and frequently.

Since I originally posted this message, the group has grown to 3 people and they all need the ability to send as the group instead of as individuals.
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LVL 53

Expert Comment

by:strung
ID: 24425370
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LVL 53

Expert Comment

by:strung
ID: 24425397
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Expert Comment

by:strung
ID: 24425408
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Accepted Solution

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DiabloPubs earned 0 total points
ID: 24427483
strung,

Thank you for your continued assistance but I've found the answer that I was looking for on another site.  In case anyone is interested here's what you have to do:

1. Grant the user "Send As" permission on the group in the AD via AD Users & Computers.
2. Wait for a bit of time for this information to replicate across your AD.
3. On the user's Mac, open Entourage
4. Go to Tools, Accounts, and select the Exchange server account
5. In the account properties, go to the Delegate tab
6. Under "Users I am a Delegate for", click the Add button
7. Enter the user/group name that you want to send email as to find them in the AD
8. Once the proper user/group is selected, click OK
9. Click OK to close the account properties dialog box
10. Close the Accounts dialog box

To test your ability to send as the group:

1. In Entourage, open a new email message
2. There should be a "From:" drop down box; choose the account associated with the group
3. Send a message.

If you see a message like the one in the attached file, wait a bit.

Thanks,

Alex
Picture-1.png
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