OpsView Notification Escalation

How do I setup notification escalation in OpsView?
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intrax-operationsAsked:
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random_ruConnect With a Mentor Commented:
intrax-operations,

There are two notification methods in OpsView: AQL and SMS4NMS, this page describes the ways you can create either one of those: http://docs.opsview.org/doku.php?id=opsview2.14:notificationmethods#writing_your_own_notification_script

Here is some more configuration  documentation on the OpsView: http://docs.opsview.org/doku.php?id=opsview2.14

...and just in case things go wrong, check out the FAQs: http://docs.opsview.org/doku.php

Good luck!
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intrax-operationsAuthor Commented:
I am aware of these resources. Non of them address notification escalation.  AQL - is a type of SMS service  - www.aql.com and SMS4NMS is SMS using a purchased local SMS gateway. None of these solutions address the issue of escalating notifications to different people based on state. One possibility is event handlers. However, i am not able to find any documentation describing how to use event handlers to escalate notifications.

 
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