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Event ID 5 Source: Kernel-General. Reg Hive Recovered \systemroot\system32\config\software

Posted on 2009-05-18
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Last Modified: 2013-11-29
Having an issue with system event log entry:

EventID: 5 Source: Kernel-General
"Registry hive recovered 'software' - corrupted and recovered.  Some data may have been lost."

From what I've search most similar issues like this resulted in a non-bootable system (BSOD).  My system is booting and running.  This event entry occurs everytime I logoff, reboot, and/or logon.  However, it may have contributed to a server crash we had about three months ago.  Is it still a corrupt profile??

Any help would be greatly appreciated!  Thanks in advanced.

WS 2008 SP1 64bit
SQL Server 2008 64bit
IIS 7.0
IE 7.0
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Question by:pcl586
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graye earned 2000 total points
ID: 24425573
Ouch....  
You'll need to see if you've got a "system restore point" or a backup with System State in order to get a valid Software hive.   There *is* a prototype Software hive that you can use to overwite the one you've got, but that means you'll have to reload practically every software package you've got over again.
It would be extremely helpful if you knew precisely the date/time of the last good boot (so you won't waste your time recovering an already busted registry hive).
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Author Comment

by:pcl586
ID: 24426183
graye

thanks for the response.  unfortunately (for me) we dont have a system restore point and if we did wouldnt know the exact time b/c this has been occuring for about two months now....Our ISP installed the OS and deployed all the security patches (about two months ago).  Suspecting something may have occurred after right after the all the patches.

Sounds like the safe bet would be a server rebuild to me...how much would you agree/disagree (in you opinion) to that??

thanks!
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LVL 41

Expert Comment

by:graye
ID: 24427406
Yeah, I'd agree that it makes the most sense to just do a reinstall....
Sorry about that
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