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Windows 2003 Server hangs when an external USB is attached

Posted on 2009-05-18
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Last Modified: 2012-05-07
When I attach a USB drive to a new Dell Poweredge 840, it installs and then just hangs there - when I try to go to disk management it hangs with the hour glass. If I restart, then open Disk Management, then plug in the drive, I see the USB drive but it never finished mounting and I get the hour glass then have to hard reboot, although I can still do things in windows. I can plug in a USB stick and it works fine, but not a External disk drive. I have tried 3 different manufacturers.  Any Ideas? These drives all work in a different server - both are SBS 2003 with service pack 2.
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Question by:tomsantopolo
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4 Comments
 
LVL 88

Assisted Solution

by:rindi
rindi earned 80 total points
ID: 24421504
Try using a powered USB HUB between the Server and the drive.
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LVL 63

Assisted Solution

by:SysExpert
SysExpert earned 80 total points
ID: 24426251
Are these powered USB drives or the smaller 2.5" that work using just USB power ?

It is possible that the server is defective.

WHat about a different port ?

I hope this helps !
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Accepted Solution

by:
tomsantopolo earned 0 total points
ID: 24523845
Ended up being PSQL Summit vs 10 setting-I completely reinstalled SBS 2003 and didn't have problem until I installed PSQL. 1 phone call to them and all is fixed. Thanks for all your input.
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Expert Comment

by:msjesiel
ID: 25190441
Please, share the problem with the PSQL, and the fix. I'm having a similar issue with a Poweredge 840 that hangs when an external USB HDD is connected.
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