Solved

Outlook doesn't connect to Exchange anymore

Posted on 2009-05-18
1
317 Views
Last Modified: 2013-11-29
Hey guys here's a good one for you. I have a user runnning Outlook 2003. All of a sudden it stopped connecting to the Exchange server for no reason. Exchange server is local. I can ping the Exchange server by ip and fqdn. Outlook simply says it cannot connect and last connection was xxx date and time. I tried going into the repair utility in Outlook and it can NOT find the user account on Exchange. So I deleted the account, deleted the local data file, deleted the profile in Mail (Control Panel) and then restarted from scratch. It worked. Resynched and running fine BUT the next day same thing. It does NOT want to connect for some reason out of the blue. To further test I created another user login on that machine (they are running a peer to peer network for some reason even though there is an SBS server onsite. That will change soon) and on that particular login outlook can connect using the EXACT same user account. I am stumped. Any ideas?
0
Comment
Question by:gchiropoulos
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 18

Accepted Solution

by:
kjanicke earned 500 total points
ID: 24424059
This may sound really out there, but is anything locking up the account?  Maybe a mapped drive that no longer exists?  Policy may re-enable the acocunt after 15 or 30 minutes.

Does the user have outlook open after hours?  Lock the screen when they go home?

Did you create a new profile with the old name?  Or did you give it a new name?
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you’re making plans to join the modern business race, you should analyze various details that may affect your results. Nowadays, millions of businesses are trying to grow into established and appreciated professional enterprises.
In-place Upgrading Dirsync to Azure AD Connect
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question