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WindowsUpdate_8000FFFF ERROR

Posted on 2009-05-18
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Last Modified: 2012-05-07
I keep encountering this error.  "WindowsUpdate_8000FFFF" no help in windows, does anyone have any
suggestions.

The help window within vista says "Help and Support
search term: WindowsUpdate_dt000" and when I use this nothing comes back.

At the moment Windows Vista wants the update KB929777 and can't have it.
Ends up with an 0x8000FFFF failure. Anyone know what that update is for
please? Is it urgent?

Thanks
Daniel
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Question by:pogojim
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Assisted Solution

by:delyan_valchev
delyan_valchev earned 100 total points
ID: 24419167
Check if this can help:
http://support.microsoft.com/kb/946414
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by:althakar
althakar earned 400 total points
ID: 24419200
8000FFFF - Generic Unexpected error. Could be due to corruption in the registry values -
"PendingXmldentifier"
"NextQueueEntryIndex"
"AdvancedInstallersNeedResolving"
under the registry key: HKLM\Components.

1. Click on Start and in the Search box type in regedit

2. A new program will be listed in the same window. Now right click the regedit program
and then select the option run as administrator.

3. Navigate to HKLM\COMPONENTS - look to see if these values exist under
the COMPONENTS key:

PendingXmldentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving

4. If they exist, then delete the three values.

NB: Before deleting the anything in the registry, make sure you back up the keys - click
the File option on the main toolbar, in the drop down menu select Export Select All in the
Export Registry File dialog box
Give the file a name, then click the Save button
If something goes wrong, then all you have to do is click on the File option on the main
registry editor toolbar and then select Import
Disclaimer: Modifying the registry can cause serious problems that may require you to
reinstall your operating system. Use the information provided at your own risk.

5. Restart the computer.

OR

Either a Third party program is affecting the WU Service (anti-spwyare programs,
Internet/web accelerators, Firewall/Anti-Virus programs) or the downloaded file is
corrupt.
Suggest you rename the SoftwareDistribution folder to whatever you like. This will take
care of any corrupted downloaded files.

How to rename the SoftwareDistribution folder in Vista -
1. Stop the Windows Update service (make sure you are logged on as an Administrator)

Start button || Control Panel ||System and Maintenance ||Administrative Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Stop.

2. Click Start, type %windir% in the Start Search box, and then press ENTER.

Locate and rename the SoftwareDistribution folder.

3. Start the Windows Update service

Start button || Control Panel ||System and Maintenance ||Administrative Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Start.

This procedure will erase your history on the Windows Update Site.

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Expert Comment

by:delyan_valchev
ID: 24419221
@althakar
You should not copy/paste the text from external sources. Rather post the links. Most of the solutions are copyrighted material.
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Accepted Solution

by:
althakar earned 400 total points
ID: 24419223
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Expert Comment

by:skywalker39
ID: 24420164
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