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My Internet is still a problem

Hi All. I have a windows 2003 network with an atsaro firewall. Occasionally when users access a site it takes forever to load but theres times where it loads immediate. I tried clearing the cache, flusing dns, even restaring services, restarting server. ran nslookups but all seem fine, if a user clicks an example: www.google.co.za sometimes it loads immediate but sometimes it takes forever and whilst it struggles to load if they immediatelyt click the refresh button it loads immediate. Please help as this is driving me crazy.
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BSTIT
Asked:
BSTIT
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1 Solution
 
Brian HarringtonIT ManagerCommented:
Quick question, who are you using as your public dns, the one provided by your isp?  Also do you have multiple ISP's or just one?
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BSTITAuthor Commented:
just have one ISP. Under forward zones on my DNS server i have their IP addresses but thats external DNS ips
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Brian HarringtonIT ManagerCommented:
Got it.  For a shot, try using open dns.  Information is available at opendns.org
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BSTITAuthor Commented:
i see. Does this mean i must remove my current DNS settings. I dont want to damage something that i cant redo once its sorted as i am not a DNS expert.
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Brian HarringtonIT ManagerCommented:
It's pretty simple to change out. They have instructions up there for server 2003 and server 2008.  The thing to remember to do is to WRITE DOWN YOUR CURRENT SETTINGS.  

Words of to live by.
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BSTITAuthor Commented:
i see, ok, i will try it, if this is still a problem after i load their settings means that it is not a DNS issue. Am i right in saying that?
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Brian HarringtonIT ManagerCommented:
Absolutley.  Did you check your IE proxy settings?
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BSTITAuthor Commented:
Welll its affecting the whole company of 70+ users so i doubt its a IE setting as it only started 4 days now.
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Brian HarringtonIT ManagerCommented:
Got a point there.  
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BSTITAuthor Commented:
thanks for sppedy replies. I will try the opendns and let you know.
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ManicDCommented:
I agree with the openDNS but you might talk to  yoru ISP aswell to see if they are having bandwidth issues....
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BSTITAuthor Commented:
Hi Guys. Thanks for all the advice. It was my ISP afterall. They having huge bandwidth issues. Thanks
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