We use each other's contacts from time to time in the office and the reception staff also edits them for certain people. When they add a new contact to somebody's contacts, they often assign the new contact to a category. This was working fine with Outlook 2003 however with 2007 they can see the category for a current contact, but can't edit, create or assign somebody to the category. When we check an already assigned person, and double click on the category on the top, it will show the category, and put in (not in master list) next to it. We can't edit/rename it, and can't create new ones.
I already have tried to right click on mailbox, properties and push upgrade to color categories with no luck.
Please let me know your thoughts!