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PC won't recognize SAS hard drive, using SAS-to-SATA adapter

Posted on 2009-05-19
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Last Modified: 2012-05-07
We recently sent out (x2) 500GB drives to Drive Savers to have them recover data for a client of ours.  We weren't sure how much data was on the drives (Raid-0 config) so we sent out a 750GB drive for Drive Savers to send the restored data to.  The only problem is, someone grabbed an SAS drive to send to Drive Savers so the customer's data is now on an SAS drive that we can't seem to access.

I looked online and ordered the Startech "18in. SAS 29-pin to SATA with LP4 power cable" SAS adapter, which supposively makes it so that I can connect the drive to my PC without the need of an SAS controller/card.  The part # for the adapter is "SAS729PW18".

I received the adapter, connected it to my PC's motherboard, connected it to the drive and... nothing.  I've rebooted serveral times and tried to "scan for new hardware" in device manager but the drive won't come up and it actually won't even spin up.

Do I have to do something special in order to get my PC to recognize the SAS drive?  I tried to see if I maybe needed to download a special driver or something but then again, I would think that my PC would see the new drive and THEN I would have to point the "found new hardware wizard" to the driver that I would have downloaded but I can't even get the wizard to show up.
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Question by:jgrimes2
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kode99 earned 250 total points
ID: 24422505
SAS and SATA use different protocols so even if physically connected they do not speak the same language.  You are going to need a SAS controller to get data off that drive.  

I think that the cable is used to connect a SAS drive to a SAS/SATA controller which only has SATA ports.

Looks like the same cables included with this SAS/SATA controller,

http://www.newegg.com/Product/Product.aspx?Item=N82E16816102139&Tpk=promise%2btx2650

I think this is about the lowest price SAS controller out there, if you need one.

Since you had SAS drive kicking around I would think you would have access to a computer with a SAS controller so you could transfer the data to a SATA drive.
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Author Closing Comment

by:jgrimes2
ID: 31582998
I ordered the exactly card provided in the link above.  The card was easy to install/setup and once I rebooted and connected the drive with the supplied SAS-to-SATA cable, I was able to access the drive without any problems.
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