Solved

Outlook 2003 "can't open this item"

Posted on 2009-05-19
4
787 Views
Last Modified: 2012-05-07
Currently using Outlook 2003 on a exchange server. Most e-mails are viewable although a few will give me this msg "can't open this item"

Things i've tried.
- deleting saved attachments that outlook saves in some outlooksecure folder
- deleted FRMCACHE.DAT
- complete uninstall of MS office 2003
- Recreated .ost

I've ran out of ideas.

Thanks
0
Comment
Question by:F_sacrifice
4 Comments
 

Expert Comment

by:LordOfKaos
ID: 24422280
Are you able to view the the problematic emails via another client or OWA?

Also is there any errors being logged in the Application Log on the Exchange Server?
0
 
LVL 46

Expert Comment

by:tbsgadi
ID: 24422689
Is that the whole message
0
 

Author Comment

by:F_sacrifice
ID: 24422711
"Is that the whole message"

Yes
0
 
LVL 1

Accepted Solution

by:
agm_105 earned 250 total points
ID: 24435100
Is it only you who faces this kind of issue.
check taht first. if there are others who also face similar issue it could be the database issue.

Also as you are connecting to the exchange server.
ask your Exch admin if he can move your mailbox to a different store.
check if you are still getting the same error.
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question