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Issues with Exchange 2003 Active / Passive cluster

Posted on 2009-05-19
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Last Modified: 2012-05-07
I am having an issue with my Exchange 2003 Active / Passive cluster.  I have two resource groups:  "Exchange" and "Cluster Group".  The exchange group has all the  Exchange resources.  

I found it in a state where the "Cluster group" is running on one server and the "Exchange" group on the other.  I tried to fail over the "Exchange" group and its starts the process but fails on this error "Cluster resource 'Exchange HTTP Virtual Server Instance 100 (CHFOH-WS-EXCHVS)' in Resource Group 'Exchange' failed.".  I then fails back to the other server.

Any ideas?
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Question by:xrpk03y
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13 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24422678
Can you go to the properties of the HTTP resource and go to the last tab and remove the check box that says to affect the group and then do a failover to the other node.
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Author Comment

by:xrpk03y
ID: 24422921
prevent failback is currently selected.  i never fully becomes online on the server so it goes back to the orignal.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24423041
Yes thats what im saying go to the properties of the HTTP resource and uncheck the option affect the group and do a failover and then see you would get an event in the App logs on the other node as to why the resource is failing and then we can troubleshoot it accordingly.
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Author Comment

by:xrpk03y
ID: 24424701
i will failover tonight and get back to you tomorrow.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24428884
Thanks . Would be waiting for your update
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Author Comment

by:xrpk03y
ID: 24431123
i get this one in system log

Event ID 16
source Volsnap
The shadow copies of volume K: were aborted because volume I:, which contains shadow copy storage for this shadow copy, was force dismounted.

followed by

Event ID 1069
ClustSvc
Cluster resource 'Exchange HTTP Virtual Server Instance 100 (CHFOH-WS-EXCHVS)' in Resource Group 'Exchange' failed.

in the app log i get

Event ID 1005
Source:  MSExchangeCluster
Exchange HTTP Virtual Server Instance 100 (CHFOH-WS-EXCHVS): The IsAlive check for this resource failed.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24431321
Why is the I and K drives dismonted ?
Can you go to regedit and
HKLM\Cluster\Resources and over there you would find a entries with GUID values, click on one and in the right pane you would fine the resource name find the one for HTTP and see if the all the entries are fine and none is pointing to some path on the drive that is down.
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LVL 52

Accepted Solution

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Manpreet SIngh Khatra earned 750 total points
ID: 24431378
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24440195
Hello what is the status on the issue ?
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24440232
Hello xrpk03y any update on the status of the issue ?
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Author Comment

by:xrpk03y
ID: 24440458
it appears that the reg change in http://support.microsoft.com/?id=934878 may have resolved the issue.  i will give it a few days to be sure.

what is interesting is that these 2 servers are identical hardware / software in a MS cluster.  why does one need a different registry setting to work properly?  
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24440742
hummm .... but its good that the issue is resolved :-)
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24448206
As the issue is resolved can close the issue and distribute the points...... :-)
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