Solved

553 553 mailbox (user email addresis restricted (Mode: normal) (state 17).

Posted on 2009-05-19
5
2,580 Views
Last Modified: 2012-05-07
Just went with MXLogic. His address was not with the original group.  Added him later.  He gets email sent to a distribution list here that he is a member of, but any email addressed specificially addressed to him gets this message
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 553 553 mailbox ________is restricted (Mode: normal) (state 17).
0
Comment
Question by:bykerbob
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24422730
Can you verify his email address has the correct state also the LegacyExchangeDN .
0
 
LVL 11

Accepted Solution

by:
Stephen Croft earned 500 total points
ID: 24423579
As a guess, it will be something with the configuration of MXLogic.

Can you not just email them? (or call them)

As a rough guess I would say it may be syncing (via LDAP for example) with your AD, and may require a "refresh" to see this new user?

The reason the DL emails hit is that they are only split once they hit Exchange, and MXLogic is allowing them through to the DL email address for Exchange to then expand the list and email to who is on the list (if you get what I mean)
0
 

Author Closing Comment

by:bykerbob
ID: 31583035
BINGO.  He was added after we uploaded a batch of users.  Once I did the synch, he was getting email.
0
 
LVL 11

Expert Comment

by:Stephen Croft
ID: 24423834
He shoots, he scores ;)
0
 

Author Comment

by:bykerbob
ID: 24423913
Yeah.  Great aim...
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question