shakerm
asked on
Windows SBS 2008 stuck at logon welcome screen
I have a client with a Windows SBS 08, I come in after the weekend and I wasn't able to login remotely or on console, server gets stuck on the welcome screen. I tried managing the server remotely and tried restarting some services, but they all would take a long time stopping and not stop in the end. I also tried accessing the log remotely but that just hung the mmc console. Finally I hard shutdown and rebooted the server, server came up fine, but last event logged was on the 14th (there's also an event from eventlog that the hard boot corrupted the log) the last event logged on the 14th was a WMI event ID 10.
Some googling pointed out that WMI in server 08 has a memory leak and there's a fix from Microsoft, but the fix has to be requested.
I thought I'd ask if anyone experienced something similar or if there's any other explanation to this problem before requesting that patch from Microsoft.
Some googling pointed out that WMI in server 08 has a memory leak and there's a fix from Microsoft, but the fix has to be requested.
I thought I'd ask if anyone experienced something similar or if there's any other explanation to this problem before requesting that patch from Microsoft.
//./root/CIMV2
select * from __instancemodificationevent within 30 where targetinstance isa 'Win32_PerfFormattedData_PerfDisk_LogicalDisk' and targetinstance.PercentFreeSpace < 1 and targetinstance.Name != '_Total'
0x80041002
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Requesting the WMI fix has sorted the issue on numerous customer sites for me.
Not much to requesting it - just follow the link and enter your email address and MS will email you a link to the download.
Windows6.0-KB958124-x64
We run HP Proliants and the WMI features of the HP Management agents caused the problem to occur every 2-3days, removing it was our first attempt at resolution and this def helped, but putting on the WMI fix allowed us to reinstall the HP apps.
Not much to requesting it - just follow the link and enter your email address and MS will email you a link to the download.
Windows6.0-KB958124-x64
We run HP Proliants and the WMI features of the HP Management agents caused the problem to occur every 2-3days, removing it was our first attempt at resolution and this def helped, but putting on the WMI fix allowed us to reinstall the HP apps.
ASKER
The log was corrupted because "Audit events have been dropped by the transport. The real time backup file was corrupt due to improper shutdown." :)
Also, file, print, and other 3rd party services were running, but something like exchange, backup exec were frozen.
Logging in on console, the screen comes on, but gets stuck at welcome with the little vista hour glass (blue circle) moving, which makes me think that the video card was working at that point.