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Diagnosing a Stop Code 0x0000000a error on a Windows 2000 server

Posted on 2009-05-19
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Last Modified: 2013-12-05
We have recently replaced & rebuilt a server due to a series of random  Stop Code 0x0000000a errors.
Now, a completely new server (new hardware, new software install) has rebooted itself in th middle of the day with the same problem.
I am unable to attach the resulting minidump file for reference due to Experts Exchange restrictions. If someone can let me know how to get this file to them (64Kb)  and analyze it that would be great.
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Question by:agradmin
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5 Comments
 
LVL 15

Expert Comment

by:zelron22
ID: 24424787
Do you have any USB devices (other than keyboard and mouse) such as a UPS connected to the server?  I've run into issues a number of times with APC SmartUPSs connected via USB.
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Author Comment

by:agradmin
ID: 24444321
We have nothing connected to USB ports - thanks for the suggestion.
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LVL 38

Accepted Solution

by:
ChiefIT earned 500 total points
ID: 24498025
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Author Comment

by:agradmin
ID: 24700362
Please consider this closed. The issue seems to stem from a conflict between Trend Officescan and proprietary Nortel Symposium telephony software raised to a certain patch level. The same issue has appeared sporadically on two servers and is stable when Officescan is unloaded.
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Author Closing Comment

by:agradmin
ID: 31583096
Traced to Trend Officescan/Nortel Symposium problem
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