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SBS 2003 KB961143 not installing

Posted on 2009-05-19
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Last Modified: 2012-06-27
I have a SBS 2003 server that fails every time the windows update KB961143 tries to install. I would like to get this installed as it is supposed to fix an issue we are having on the server.  See below for text from the Log files.

Observations:
- SP2 and all updates expect for IE8 are installed.
- The .NET framework v2 and v3.5 are installed.
- From QFE73170 log, "failed to find virtual server id of hostName: companyweb," not sure what this means but I can pull up companyweb from IE on the server.
FROM QFE73170.LOG
2009/05/17 23:27:21	begin installing the fix
2009/05/17 23:27:21	enable kerberos if necessary on companyweb
2009/05/17 23:27:21	the current start type of iis admin service is: 2
2009/05/17 23:27:21	find virtual server id of hostName: companyweb
2009/05/17 23:27:21	iterate through each IISWebServer under IIS://localhost/w3svc
2009/05/17 23:27:22	current server binding: IIS://localhost/w3svc/1, :80:
2009/05/17 23:27:22	current server binding: IIS://localhost/w3svc/2, :4285:
2009/05/17 23:27:22	failed to find virtual server id of hostName: companyweb
 
 
FROM C:\WINDOWS\WINDOWSUPDATE.LOG
2009-05-17	23:27:11:576	 892	1024	Agent	** START **  Agent: Installing updates [CallerId = MicrosoftUpdate]
2009-05-17	23:27:11:576	 892	1024	Agent	*********
2009-05-17	23:27:11:576	 892	1024	Agent	  * Updates to install = 1
2009-05-17	23:27:11:576	 892	1024	Agent	  *   Title = Update for Windows Small Business Server 2003 (KB961143)
2009-05-17	23:27:11:576	 892	1024	Agent	  *   UpdateId = {338E0B98-5BBD-48CD-9B1E-7D0BAB18F77F}.102
2009-05-17	23:27:11:576	 892	1024	Agent	  *     Bundles 1 updates:
2009-05-17	23:27:11:576	 892	1024	Agent	  *       {0427823D-8053-4249-BC04-0584066253BC}.102
2009-05-17	23:27:11:576	 892	1024	Agent	WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
2009-05-17	23:27:11:623	 892	1024	Handler	Attempting to create remote handler process as SWANSON\Administrator in session 0
2009-05-17	23:27:14:560	 892	1024	DnldMgr	Preparing update for install, updateId = {0427823D-8053-4249-BC04-0584066253BC}.102.
2009-05-17	23:27:14:576	5436	1ea8	Misc	===========  Logging initialized (build: 7.2.6001.788, tz: -0700)  ===========
2009-05-17	23:27:14:576	5436	1ea8	Misc	  = Process: C:\WINDOWS\system32\wuauclt.exe
2009-05-17	23:27:14:576	5436	1ea8	Misc	  = Module: C:\WINDOWS\system32\wuaueng.dll
2009-05-17	23:27:14:576	5436	1ea8	Handler	:::::::::::::
2009-05-17	23:27:14:576	5436	1ea8	Handler	:: START ::  Handler: Windows Patch Install
2009-05-17	23:27:14:576	5436	1ea8	Handler	:::::::::
2009-05-17	23:27:14:576	5436	1ea8	Handler	  : Updates to install = 1
2009-05-17	23:27:14:576	5436	1ea8	Handler	  : Installing update {0427823D-8053-4249-BC04-0584066253BC}.102
2009-05-17	23:27:14:576	5436	1de0	Handler	Installing with parameters=-q /Z, sandbox=C:\WINDOWS\SoftwareDistribution\Download\323d85ff57a6f2eb856a208cd2ac95a6.
2009-05-17	23:27:24:138	5436	1de0	Handler	Install completed with 0x8007f070.
2009-05-17	23:27:24:138	5436	1ea8	Handler	FATAL: UH: 0x8007f070: InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2009-05-17	23:27:24:138	5436	1ea8	Handler	  : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x8007f070, disabled until reboot = No, reboot required = No
2009-05-17	23:27:24:138	5436	1ea8	Handler	FATAL: UH: 0x8024200b: HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2009-05-17	23:27:24:138	5436	1ea8	Handler	:::::::::
2009-05-17	23:27:24:138	5436	1ea8	Handler	::  END  ::  Handler: Windows Patch Install
2009-05-17	23:27:24:138	5436	1ea8	Handler	:::::::::::::
2009-05-17	23:27:24:138	 892	1024	DnldMgr	***********  DnldMgr: New download job [UpdateId = {F1C7F43E-1212-4402-B190-6F38675F3901}.103]  ***********
2009-05-17	23:27:24:138	 892	1024	DnldMgr	Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update F1C7F43E-1212-4402-B190-6F38675F3901 is "PerUpdate" regulated and can NOT download. Sequence 1666 vs AcceptRate 100.
2009-05-17	23:27:24:138	 892	1024	DnldMgr	  * Update is not allowed to download due to regulation.
2009-05-17	23:27:24:138	 892	1024	DnldMgr	Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update F1C7F43E-1212-4402-B190-6F38675F3901 is "PerUpdate" regulated and can NOT download. Sequence 1666 vs AcceptRate 100.
2009-05-17	23:27:24:138	 892	188c	DnldMgr	***********  DnldMgr: New download job [UpdateId = {F1C7F43E-1212-4402-B190-6F38675F3901}.103]  ***********
2009-05-17	23:27:24:138	 892	188c	DnldMgr	Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update F1C7F43E-1212-4402-B190-6F38675F3901 is "PerUpdate" regulated and can NOT download. Sequence 1666 vs AcceptRate 100.
2009-05-17	23:27:24:138	 892	188c	DnldMgr	  * Update is not allowed to download due to regulation.
2009-05-17	23:27:24:138	 892	188c	DnldMgr	Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update F1C7F43E-1212-4402-B190-6F38675F3901 is "PerUpdate" regulated and can NOT download. Sequence 1666 vs AcceptRate 100.
2009-05-17	23:27:24:326	 892	1024	Agent	*********
2009-05-17	23:27:24:326	 892	11b4	AU	Triggering Offline detection (non-interactive)
2009-05-17	23:27:24:326	 892	1024	Agent	**  END  **  Agent: Installing updates [CallerId = MicrosoftUpdate]
2009-05-17	23:27:24:326	 892	1024	Agent	*************
2009-05-17	23:27:24:326	 892	11b4	AU	#############
2009-05-17	23:27:24:326	1236	1e90	COMAPI	>>--  RESUMED  -- COMAPI: Install [ClientId = MicrosoftUpdate]
2009-05-17	23:27:24:326	 892	11b4	AU	## START ##  AU: Search for updates
2009-05-17	23:27:24:326	1236	1e90	COMAPI	  - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2009-05-17	23:27:24:326	 892	11b4	AU	#########
2009-05-17	23:27:24:326	1236	1e90	COMAPI	  - Reboot required = No
2009-05-17	23:27:24:326	1236	1e90	COMAPI	  - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
2009-05-17	23:27:24:326	1236	1e90	COMAPI	---------
2009-05-17	23:27:24:326	1236	1e90	COMAPI	--  END  --  COMAPI: Install [ClientId = MicrosoftUpdate]
2009-05-17	23:27:24:326	1236	1e90	COMAPI	-------------
2009-05-17	23:27:24:326	 892	11b4	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {54D108C4-C0D1-43B8-9B9F-06C18ADE3AF3}]
2009-05-17	23:27:24:326	 892	188c	Agent	*************
2009-05-17	23:27:24:326	 892	188c	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-05-17	23:27:24:326	 892	188c	Agent	*********
2009-05-17	23:27:24:326	 892	188c	Agent	  * Online = No; Ignore download priority = No
2009-05-17	23:27:24:326	 892	188c	Agent	  * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-05-17	23:27:24:326	 892	188c	Agent	  * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
2009-05-17	23:27:24:326	 892	188c	Agent	  * Search Scope = {Machine}
2009-05-17	23:27:25:029	 892	188c	Agent	WARNING: Failed to evaluate Installed rule, updateId = {6D76A2A5-81FE-4829-B268-6EB307E40EF3}.100, hr = 8024E001
2009-05-17	23:27:28:201	 892	188c	Agent	  * Added update {338E0B98-5BBD-48CD-9B1E-7D0BAB18F77F}.102 to search result
2009-05-17	23:27:28:201	 892	188c	Agent	  * Added update {26861AC3-2BF2-4A1C-ABFA-D1C963E5441B}.103 to search result
2009-05-17	23:27:28:201	 892	188c	Agent	  * Added update {F14A9C2A-00B4-4CB0-AE59-301548EB7B84}.100 to search result
2009-05-17	23:27:28:201	 892	188c	Agent	  * Found 3 updates and 53 categories in search; evaluated appl. rules of 769 out of 1825 deployed entities
2009-05-17	23:27:28:216	 892	188c	Agent	*********
2009-05-17	23:27:28:216	 892	188c	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-05-17	23:27:28:216	 892	188c	Agent	*************
2009-05-17	23:27:28:232	 892	1da4	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {54D108C4-C0D1-43B8-9B9F-06C18ADE3AF3}]
2009-05-17	23:27:28:232	 892	1da4	AU	  # 3 updates detected
2009-05-17	23:27:28:232	 892	1da4	AU	#########
2009-05-17	23:27:28:232	 892	1da4	AU	##  END  ##  AU: Search for updates [CallId = {54D108C4-C0D1-43B8-9B9F-06C18ADE3AF3}]
2009-05-17	23:27:28:232	 892	1da4	AU	#############
2009-05-17	23:27:29:138	 892	188c	Report	REPORT EVENT: {B4E4064D-97DE-4D4E-BFA4-F39BBCBBC758}	2009-05-17 23:27:24:138-0700	1	182	101	{338E0B98-5BBD-48CD-9B1E-7D0BAB18F77F}	102	8007f070	MicrosoftUpdate	Failure	Content Install	Installation Failure: Windows failed to install the following update with error 0x8007f070: Update for Windows Small Business Server 2003 (KB961143).

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Question by:Nelly503
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2 Comments
 
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Expert Comment

by:Philip Elder
ID: 24478644
Is the host header for Companyweb bound to the companyweb site?

Philip
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Nelly503 earned 0 total points
ID: 24519187
I ended up uninstalling and reinstalling the Intranet piece of SBS in order to fix this.
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