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Net send help.

Posted on 2009-05-19
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Last Modified: 2012-05-07
Hello.  I have a problem.  I moved one of my users to a thin client from a workstation.  Now, she is unable to receive net send messages.  Is there somewhere that I need to let Windows Messaging know that she is now logged in to another machine and not her old one?  I need her to be able to get these messages.  Any and all help would be appreciated.  Thank you for taking the time to read my post.
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Question by:tccfadmin
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12 Comments
 
LVL 2

Expert Comment

by:Tosko
ID: 24424437
Maybe the message service is turned off:
On her computer perform the following steps:
1. Right-click My Computer, and click Manage.
2. Click the plus sign next to Services and Applications, and then click Services.
3. double-click Messenger.
4. Click the General tab and select Automatic from the Startup type list, and then click Apply.
5. Under Service status, click Start, and click OK.
6. Close all windows by pressing ok.


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LVL 1

Author Comment

by:tccfadmin
ID: 24424479
The Windows Messaging service is turned on.  I know this because I checked using Start > Run and typing services.msc.  I restarted it for good measure.  I also tried doing a net send to another user logged in to this same terminal server.  It was received.
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LVL 2

Expert Comment

by:Tosko
ID: 24424531
Can she send messages though? and can she send a message to herself?
Is there any firewall enabled?
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Expert Comment

by:Tosko
ID: 24424573
If she has a firewall running, make sure that you have "File and Printer Sharing" checked as a Firewall Exception on her computer.
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LVL 1

Author Comment

by:tccfadmin
ID: 24424636
We do have a firewall, but not internally.  Even so, the windows messaging service is unrestricted.  She is not able to send a net send message to herself.  I am able to log on to her server and send a message to myself, however.  It is only her account that is having this problem.
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LVL 1

Author Comment

by:tccfadmin
ID: 24424670
She is able to send net send messages to me without a problem.  The issue seems to be her and only her receiving, not sending.
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LVL 2

Expert Comment

by:Tosko
ID: 24424755
Can she ping other machines on the network? And is she running WinXP Sp2? If so check these links out:

http://support.microsoft.com/kb/839018
http://support.microsoft.com/kb/826278

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LVL 1

Author Comment

by:tccfadmin
ID: 24424786
She can ping every machine on the nework.  I understand where you are going with this, but, please keep in mind, she is on a thin client.  The terminal server she is logging on to is sending net send messages to everybody else logged on to it.  If it were an OS related issue, I would think that it would be a problem for everybody that is logged in to this server.
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LVL 71

Expert Comment

by:Qlemo
ID: 24430616
Did you try a NetBIOS reregister (nbtstat -RR) yet?

Try with  msg command, it uses the same approach as shutdown messages do (not messanger service).
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LVL 1

Author Comment

by:tccfadmin
ID: 24431455
I wish I knew what you were asking me to try.  What is the command you want me to type?
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LVL 1

Accepted Solution

by:
tccfadmin earned 0 total points
ID: 24431527
I got it.  I just rebooted the terminal server she connects to and net sends were once again going to her.  Thanks for all of you guys' help.
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LVL 71

Expert Comment

by:Qlemo
ID: 24440240
Please delete question, or accept your own answer
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