?
Solved

Input string was not in a correct format.

Posted on 2009-05-19
5
Medium Priority
?
586 Views
Last Modified: 2012-05-07
Input string was not in a correct format.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.FormatException: Input string was not in a correct format.

Source Error:


Line 179:
Line 180:
Line 181:            res.Code = Int32.Parse(cmd.Parameters["@resultCode"].ToString());
Line 182:            res.Message = cmd.Parameters["@resultMessage"].ToString();
Line 183:
 

[DataObjectMethod(DataObjectMethodType.Update, true)]
        public static TransactionResult UpdateReOpenedTicket(Ticket ticket)
        {
            TransactionResult res = new TransactionResult();

            Database db = DatabaseFactory.CreateDatabase();
            string sql = "sprUpdateReOpenedTicket";
            DbCommand cmd = db.GetStoredProcCommand(sql);
            db.AddInParameter(cmd, "@ticketID", DbType.Int32, ticket.TicketID);
            db.AddInParameter(cmd, "@ticketNumber", DbType.String, ticket.TicketNumber);
            db.AddInParameter(cmd, "@ticketType", DbType.String, ticket.TicketType);
            db.AddInParameter(cmd, "@ticketStatus", DbType.String, ticket.TicketStatus);
            db.AddInParameter(cmd, "@ticketSeverity", DbType.String, ticket.TicketSeverity);
            db.AddInParameter(cmd, "@shortDescription", DbType.String, ticket.ShortDescription);
            db.AddInParameter(cmd, "@externalTicket", DbType.String, ticket.ExternalTicket);
            db.AddInParameter(cmd, "@reasonMenu", DbType.String, ticket.ReasonMenu);
            db.AddInParameter(cmd, "@problemNote", DbType.String, ticket.ProblemNote);
            db.AddInParameter(cmd, "@solutionNote", DbType.String, ticket.SolutionNote);
            db.AddInParameter(cmd, "@actionNote", DbType.String, ticket.ActionNote);
            db.AddInParameter(cmd, "@followupNote", DbType.String, ticket.FollowupNote);
            db.AddInParameter(cmd, "@companiesFlag", DbType.Boolean, ticket.CompaniesFlag);
            db.AddInParameter(cmd, "@agentCreated", DbType.String, ticket.AgentCreated);
            db.AddInParameter(cmd, "@dateCreated", DbType.DateTime, ticket.DateCreated);
            db.AddInParameter(cmd, "@dateLastModified", DbType.DateTime, ticket.DateLastModified);
            db.AddInParameter(cmd, "@agentClosed", DbType.String, ticket.AgentClosed);
            db.AddInParameter(cmd, "@dateClosed", DbType.DateTime, ticket.DateClosed);
            db.AddInParameter(cmd, "@agentFollowup", DbType.String, ticket.AgentFollowup);
            db.AddInParameter(cmd, "@followupBy", DbType.DateTime, ticket.FollowupBy);
            db.AddInParameter(cmd, "@deletedFlag", DbType.Boolean, ticket.DeletedFlag);
            db.AddInParameter(cmd, "@ticketTypeOld", DbType.String, ticket.TicketTypeOld);
            db.AddInParameter(cmd, "@assignedTo", DbType.String, ticket.AssignedTo);
            db.AddInParameter(cmd, "@requestType", DbType.String, ticket.RequestType);
            db.AddInParameter(cmd, "@serviceImpact", DbType.String, ticket.ServiceImpact);
            db.AddInParameter(cmd, "@dateTimeAssigned", DbType.DateTime, ticket.DateTimeAssigned);
            db.AddInParameter(cmd, "@priority", DbType.String, ticket.Priority);
            db.AddInParameter(cmd, "@dateAssigned", DbType.DateTime, ticket.DateTimeAssigned);
            db.AddInParameter(cmd, "@trackIt", DbType.String, ticket.TrackIt);
            db.AddInParameter(cmd, "@contactMethod", DbType.String, ticket.ContactMethod);
            db.AddInParameter(cmd, "@locationSIMs", DbType.String, ticket.LocationSIMs);
            db.AddInParameter(cmd, "@userID", DbType.String, ticket.UserID);
            db.AddInParameter(cmd, "@ticketApplicationType", DbType.String, ticket.TicketApplicationType);
            db.AddInParameter(cmd, "@accountID", DbType.Int32, ticket.AccountID);

            db.AddOutParameter(cmd, "@resultCode", DbType.Int32, 4);
            db.AddOutParameter(cmd, "@resultMessage", DbType.String, 200);

            db.ExecuteNonQuery(cmd);


            res.Code = Int32.Parse(cmd.Parameters["@resultCode"].ToString());
            res.Message = cmd.Parameters["@resultMessage"].ToString();


            return res;
        }

        [DataObjectMethod(DataObjectMethodType.Update, true)]
        public static TransactionResult UpdateClosedTicket(Ticket ticket)
        {
            TransactionResult res = new TransactionResult();

            Database db = DatabaseFactory.CreateDatabase();
            string sql = "sprUpdateClosedTicket";
            DbCommand cmd = db.GetStoredProcCommand(sql);
            db.AddInParameter(cmd, "@ticketID", DbType.Int32, ticket.TicketID);
            db.AddInParameter(cmd, "@ticketNumber", DbType.String, ticket.TicketNumber);
            db.AddInParameter(cmd, "@ticketType", DbType.String, ticket.TicketType);
            db.AddInParameter(cmd, "@ticketStatus", DbType.String, ticket.TicketStatus);
            db.AddInParameter(cmd, "@ticketSeverity", DbType.String, ticket.TicketSeverity);
            db.AddInParameter(cmd, "@shortDescription", DbType.String, ticket.ShortDescription);
            db.AddInParameter(cmd, "@externalTicket", DbType.String, ticket.ExternalTicket);
            db.AddInParameter(cmd, "@reasonMenu", DbType.String, ticket.ReasonMenu);
            db.AddInParameter(cmd, "@problemNote", DbType.String, ticket.ProblemNote);
            db.AddInParameter(cmd, "@solutionNote", DbType.String, ticket.SolutionNote);
            db.AddInParameter(cmd, "@actionNote", DbType.String, ticket.ActionNote);
            db.AddInParameter(cmd, "@followupNote", DbType.String, ticket.FollowupNote);
            db.AddInParameter(cmd, "@companiesFlag", DbType.Boolean, ticket.CompaniesFlag);
            db.AddInParameter(cmd, "@agentCreated", DbType.String, ticket.AgentCreated);
            db.AddInParameter(cmd, "@dateCreated", DbType.DateTime, ticket.DateCreated);
            db.AddInParameter(cmd, "@dateLastModified", DbType.DateTime, ticket.DateLastModified);
            db.AddInParameter(cmd, "@agentClosed", DbType.String, ticket.AgentClosed);
            db.AddInParameter(cmd, "@dateClosed", DbType.DateTime, ticket.DateClosed);
            db.AddInParameter(cmd, "@agentFollowup", DbType.String, ticket.AgentFollowup);
            db.AddInParameter(cmd, "@followupBy", DbType.DateTime, ticket.FollowupBy);
            db.AddInParameter(cmd, "@deletedFlag", DbType.Boolean, ticket.DeletedFlag);
            db.AddInParameter(cmd, "@ticketTypeOld", DbType.String, ticket.TicketTypeOld);
            db.AddInParameter(cmd, "@assignedTo", DbType.String, ticket.AssignedTo);
            db.AddInParameter(cmd, "@requestType", DbType.String, ticket.RequestType);
            db.AddInParameter(cmd, "@serviceImpact", DbType.String, ticket.ServiceImpact);
            db.AddInParameter(cmd, "@dateTimeAssigned", DbType.DateTime, ticket.DateTimeAssigned);
            db.AddInParameter(cmd, "@priority", DbType.String, ticket.Priority);
            db.AddInParameter(cmd, "@dateAssigned", DbType.DateTime, ticket.DateTimeAssigned);
            db.AddInParameter(cmd, "@trackIt", DbType.String, ticket.TrackIt);
            db.AddInParameter(cmd, "@contactMethod", DbType.String, ticket.ContactMethod);
            db.AddInParameter(cmd, "@locationSIMs", DbType.String, ticket.LocationSIMs);
            db.AddInParameter(cmd, "@userID", DbType.String, ticket.UserID);
            db.AddInParameter(cmd, "@ticketApplicationType", DbType.String, ticket.TicketApplicationType);
            db.AddInParameter(cmd, "@accountID", DbType.Int32, ticket.AccountID);

            db.AddOutParameter(cmd, "@resultCode", DbType.Int32, 4);
            db.AddOutParameter(cmd, "@resultMessage", DbType.String, 200);

            db.ExecuteNonQuery(cmd);


            res.Code = Int32.Parse(cmd.Parameters["@resultCode"].ToString());
            res.Message = cmd.Parameters["@resultMessage"].ToString();


            return res;
IF  EXISTS (SELECT * FROM sys.objects WHERE object_id = OBJECT_ID(N'[dbo].sprUpdateReOpenedTicket') AND type in (N'P', N'PC'))
DROP PROCEDURE [dbo].sprUpdateReOpenedTicket
GO
 
CREATE PROCEDURE [dbo].sprUpdateReOpenedTicket
(
@ticketID int = null,
@ticketNumber nvarchar(50) = null,
@ticketType nvarchar(50) = null,
@ticketStatus nvarchar(50) = null,
@ticketSeverity nvarchar(50) = null,
@shortDescription nvarchar(1000) = null,
@externalTicket nvarchar(1000) = null,
@reasonMenu nvarchar(50) = null,
@problemNote ntext = null,
@solutionNote ntext = null,
@actionNote ntext = null,
@followupNote ntext = null,
@companiesFlag bit = null,
@agentCreated nvarchar(50) = null,
@dateCreated datetime = null,
@dateLastModified datetime = null,
@agentClosed nvarchar(50) = null,
@dateClosed datetime = null,
@agentFollowup nvarchar(50) = null,
@followupBy datetime = null,
@deletedFlag bit = null,
@ticketTypeOld nvarchar(50) = null,
@assignedTo varchar(50) = null,
@requestType varchar(50) = null,
@serviceImpact varchar(50) = null,
@dateTimeAssigned datetime = null,
@priority varchar(50) = null,
@dateAssigned datetime = null,
@trackIt varchar(50) = null,
@contactMethod varchar(50) = null,
@locationSIMs varchar(50) = null,
@userID nvarchar(50) = null,
@ticketApplicationType nvarchar(50) = null,
@accountID int = null,
@resultCode INT OUTPUT,
@resultMessage NVARCHAR(200) OUTPUT
)
AS
 
BEGIN
      BEGIN TRANSACTION
      BEGIN TRY
UPDATE
  [dbo].[tbl_tickets]
SET
  [TicketNumber] = @ticketNumber,
  [TicketType] = @ticketType,
  [TicketStatus] = @ticketStatus,
  [TicketSeverity] = @ticketSeverity,
  [ShortDescription] = @shortDescription,
  [ExternalTicket] = @externalTicket,
  [ReasonMenu] = @reasonMenu,
  [ProblemNote] = @problemNote,
  [SolutionNote] = @solutionNote,
  [ActionNote] = @actionNote,
  [FollowupNote] = @followupNote,
  [CompaniesFlag] = @companiesFlag,
  [AgentCreated] = @agentCreated,
  [DateCreated] = @dateCreated,
  [DateLastModified] = @dateLastModified,
  [AgentClosed] = @agentClosed,
  [DateClosed] = @dateClosed,
  [AgentFollowup] = @agentFollowup,
  [FollowupBy] = @followupBy,
  [DeletedFlag] = @deletedFlag,
  [TicketTypeOld] = @ticketTypeOld,
  [AssignedTo] = @assignedTo,
  [RequestType] = @requestType,
  [ServiceImpact] = @serviceImpact,
  [DateTimeAssigned] = @dateTimeAssigned,
  [Priority] = @priority,
  [DateAssigned] = @dateAssigned,
  [TrackIt] = @trackIt,
  [ContactMethod] = @contactMethod,
  [LocationSIMs] = @locationSIMs,
  [UserID] = @userID,
  [TicketApplicationType] = @ticketApplicationType,
  [AccountID] = @accountID
WHERE
  [TicketID] = @ticketID
              
              
              SET @resultCode = 0
              SET @resultMessage = 'ticketID ' + CAST(@ticketID  AS NVARCHAR(200)) + ': ' + @ticketNumber  + ' was updated.'
              
   
        END TRY
   
        BEGIN CATCH
  	IF @@TRANCOUNT > 1 ROLLBACK
              
              SET @ticketID = 0
              SET @resultCode = 1
              SET @resultMessage = 'ticketID ' + CAST(@ticketID AS NVARCHAR(200)) + ': ' + @ticketNumber + ' update error.  ' + char(13) + char(10)
                          + ERROR_NUMBER() + '. '  + char(13) + char(10)
                          + ERROR_MESSAGE() + '. ' + char(13) + char(10)
                          + ERROR_LINE() + '. ' + char(13) + char(10)
                          + ERROR_PROCEDURE() + '. ' + char(13) + char(10)
                          + ERROR_STATE() + '. ' + char(13) + char(10)
   
        END CATCH
  
  COMMIT TRAN
  END
GO

Open in new window

0
Comment
Question by:mathieu_cupryk
  • 3
  • 2
5 Comments
 
LVL 11

Expert Comment

by:Muhammad Ousama Ghazali
ID: 24425023
Replace this
res.Code = Int32.Parse(cmd.Parameters["@resultCode"].ToString());

with this
res.Code = cmd.Parameters["@resultCode"];
0
 

Author Comment

by:mathieu_cupryk
ID: 24425336
Error      7      Cannot implicitly convert type 'System.Data.Common.DbParameter' to 'int'      C:\svn\2009_0514_MC_1_0_a\code\KORE.SIDWebClient.DAL\DAL\Tickets\TicketData.cs      180      24      KORE.SIDWebClient.DAL
0
 
LVL 11

Accepted Solution

by:
Muhammad Ousama Ghazali earned 2000 total points
ID: 24425753
Sorry, forgot it is C# and not VB.
Use this instead:
res.Code = Int32.Parse(cmd.Parameters["@resultCode"]);
0
 

Author Closing Comment

by:mathieu_cupryk
ID: 31597512
db.AddOutParameter(cmd, "@resultCode", DbType.Int32, 4);
            db.AddOutParameter(cmd, "@resultMessage", DbType.String, 200);

            db.ExecuteNonQuery(cmd);

            res.Code = (Int32)cmd.Parameters["@resultCode"].Value;
            res.Message = cmd.Parameters["@resultMessage"].ToString();


            return res;
0
 
LVL 11

Expert Comment

by:Muhammad Ousama Ghazali
ID: 24428758
Thank you for correcting me too.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One of the pain points with developing AJAX, JavaScript, JQuery, and other client-side behaviors is that JavaScript doesn’t allow for cross domain request for pulling content. For example, JavaScript code on www.johnchapman.name could not pull conte…
Today is the age of broadband.  More and more people are going this route determined to experience the web and it’s multitude of services as quickly and painlessly as possible. Coupled with the move to broadband, people are experiencing the web via …
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Screencast - Getting to Know the Pipeline
Suggested Courses
Course of the Month13 days, 12 hours left to enroll

755 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question