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Input string was not in a correct format.

Posted on 2009-05-19
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Last Modified: 2012-05-07
Input string was not in a correct format.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.FormatException: Input string was not in a correct format.

Source Error:


Line 179:
Line 180:
Line 181:            res.Code = Int32.Parse(cmd.Parameters["@resultCode"].ToString());
Line 182:            res.Message = cmd.Parameters["@resultMessage"].ToString();
Line 183:
 

[DataObjectMethod(DataObjectMethodType.Update, true)]
        public static TransactionResult UpdateReOpenedTicket(Ticket ticket)
        {
            TransactionResult res = new TransactionResult();

            Database db = DatabaseFactory.CreateDatabase();
            string sql = "sprUpdateReOpenedTicket";
            DbCommand cmd = db.GetStoredProcCommand(sql);
            db.AddInParameter(cmd, "@ticketID", DbType.Int32, ticket.TicketID);
            db.AddInParameter(cmd, "@ticketNumber", DbType.String, ticket.TicketNumber);
            db.AddInParameter(cmd, "@ticketType", DbType.String, ticket.TicketType);
            db.AddInParameter(cmd, "@ticketStatus", DbType.String, ticket.TicketStatus);
            db.AddInParameter(cmd, "@ticketSeverity", DbType.String, ticket.TicketSeverity);
            db.AddInParameter(cmd, "@shortDescription", DbType.String, ticket.ShortDescription);
            db.AddInParameter(cmd, "@externalTicket", DbType.String, ticket.ExternalTicket);
            db.AddInParameter(cmd, "@reasonMenu", DbType.String, ticket.ReasonMenu);
            db.AddInParameter(cmd, "@problemNote", DbType.String, ticket.ProblemNote);
            db.AddInParameter(cmd, "@solutionNote", DbType.String, ticket.SolutionNote);
            db.AddInParameter(cmd, "@actionNote", DbType.String, ticket.ActionNote);
            db.AddInParameter(cmd, "@followupNote", DbType.String, ticket.FollowupNote);
            db.AddInParameter(cmd, "@companiesFlag", DbType.Boolean, ticket.CompaniesFlag);
            db.AddInParameter(cmd, "@agentCreated", DbType.String, ticket.AgentCreated);
            db.AddInParameter(cmd, "@dateCreated", DbType.DateTime, ticket.DateCreated);
            db.AddInParameter(cmd, "@dateLastModified", DbType.DateTime, ticket.DateLastModified);
            db.AddInParameter(cmd, "@agentClosed", DbType.String, ticket.AgentClosed);
            db.AddInParameter(cmd, "@dateClosed", DbType.DateTime, ticket.DateClosed);
            db.AddInParameter(cmd, "@agentFollowup", DbType.String, ticket.AgentFollowup);
            db.AddInParameter(cmd, "@followupBy", DbType.DateTime, ticket.FollowupBy);
            db.AddInParameter(cmd, "@deletedFlag", DbType.Boolean, ticket.DeletedFlag);
            db.AddInParameter(cmd, "@ticketTypeOld", DbType.String, ticket.TicketTypeOld);
            db.AddInParameter(cmd, "@assignedTo", DbType.String, ticket.AssignedTo);
            db.AddInParameter(cmd, "@requestType", DbType.String, ticket.RequestType);
            db.AddInParameter(cmd, "@serviceImpact", DbType.String, ticket.ServiceImpact);
            db.AddInParameter(cmd, "@dateTimeAssigned", DbType.DateTime, ticket.DateTimeAssigned);
            db.AddInParameter(cmd, "@priority", DbType.String, ticket.Priority);
            db.AddInParameter(cmd, "@dateAssigned", DbType.DateTime, ticket.DateTimeAssigned);
            db.AddInParameter(cmd, "@trackIt", DbType.String, ticket.TrackIt);
            db.AddInParameter(cmd, "@contactMethod", DbType.String, ticket.ContactMethod);
            db.AddInParameter(cmd, "@locationSIMs", DbType.String, ticket.LocationSIMs);
            db.AddInParameter(cmd, "@userID", DbType.String, ticket.UserID);
            db.AddInParameter(cmd, "@ticketApplicationType", DbType.String, ticket.TicketApplicationType);
            db.AddInParameter(cmd, "@accountID", DbType.Int32, ticket.AccountID);

            db.AddOutParameter(cmd, "@resultCode", DbType.Int32, 4);
            db.AddOutParameter(cmd, "@resultMessage", DbType.String, 200);

            db.ExecuteNonQuery(cmd);


            res.Code = Int32.Parse(cmd.Parameters["@resultCode"].ToString());
            res.Message = cmd.Parameters["@resultMessage"].ToString();


            return res;
        }

        [DataObjectMethod(DataObjectMethodType.Update, true)]
        public static TransactionResult UpdateClosedTicket(Ticket ticket)
        {
            TransactionResult res = new TransactionResult();

            Database db = DatabaseFactory.CreateDatabase();
            string sql = "sprUpdateClosedTicket";
            DbCommand cmd = db.GetStoredProcCommand(sql);
            db.AddInParameter(cmd, "@ticketID", DbType.Int32, ticket.TicketID);
            db.AddInParameter(cmd, "@ticketNumber", DbType.String, ticket.TicketNumber);
            db.AddInParameter(cmd, "@ticketType", DbType.String, ticket.TicketType);
            db.AddInParameter(cmd, "@ticketStatus", DbType.String, ticket.TicketStatus);
            db.AddInParameter(cmd, "@ticketSeverity", DbType.String, ticket.TicketSeverity);
            db.AddInParameter(cmd, "@shortDescription", DbType.String, ticket.ShortDescription);
            db.AddInParameter(cmd, "@externalTicket", DbType.String, ticket.ExternalTicket);
            db.AddInParameter(cmd, "@reasonMenu", DbType.String, ticket.ReasonMenu);
            db.AddInParameter(cmd, "@problemNote", DbType.String, ticket.ProblemNote);
            db.AddInParameter(cmd, "@solutionNote", DbType.String, ticket.SolutionNote);
            db.AddInParameter(cmd, "@actionNote", DbType.String, ticket.ActionNote);
            db.AddInParameter(cmd, "@followupNote", DbType.String, ticket.FollowupNote);
            db.AddInParameter(cmd, "@companiesFlag", DbType.Boolean, ticket.CompaniesFlag);
            db.AddInParameter(cmd, "@agentCreated", DbType.String, ticket.AgentCreated);
            db.AddInParameter(cmd, "@dateCreated", DbType.DateTime, ticket.DateCreated);
            db.AddInParameter(cmd, "@dateLastModified", DbType.DateTime, ticket.DateLastModified);
            db.AddInParameter(cmd, "@agentClosed", DbType.String, ticket.AgentClosed);
            db.AddInParameter(cmd, "@dateClosed", DbType.DateTime, ticket.DateClosed);
            db.AddInParameter(cmd, "@agentFollowup", DbType.String, ticket.AgentFollowup);
            db.AddInParameter(cmd, "@followupBy", DbType.DateTime, ticket.FollowupBy);
            db.AddInParameter(cmd, "@deletedFlag", DbType.Boolean, ticket.DeletedFlag);
            db.AddInParameter(cmd, "@ticketTypeOld", DbType.String, ticket.TicketTypeOld);
            db.AddInParameter(cmd, "@assignedTo", DbType.String, ticket.AssignedTo);
            db.AddInParameter(cmd, "@requestType", DbType.String, ticket.RequestType);
            db.AddInParameter(cmd, "@serviceImpact", DbType.String, ticket.ServiceImpact);
            db.AddInParameter(cmd, "@dateTimeAssigned", DbType.DateTime, ticket.DateTimeAssigned);
            db.AddInParameter(cmd, "@priority", DbType.String, ticket.Priority);
            db.AddInParameter(cmd, "@dateAssigned", DbType.DateTime, ticket.DateTimeAssigned);
            db.AddInParameter(cmd, "@trackIt", DbType.String, ticket.TrackIt);
            db.AddInParameter(cmd, "@contactMethod", DbType.String, ticket.ContactMethod);
            db.AddInParameter(cmd, "@locationSIMs", DbType.String, ticket.LocationSIMs);
            db.AddInParameter(cmd, "@userID", DbType.String, ticket.UserID);
            db.AddInParameter(cmd, "@ticketApplicationType", DbType.String, ticket.TicketApplicationType);
            db.AddInParameter(cmd, "@accountID", DbType.Int32, ticket.AccountID);

            db.AddOutParameter(cmd, "@resultCode", DbType.Int32, 4);
            db.AddOutParameter(cmd, "@resultMessage", DbType.String, 200);

            db.ExecuteNonQuery(cmd);


            res.Code = Int32.Parse(cmd.Parameters["@resultCode"].ToString());
            res.Message = cmd.Parameters["@resultMessage"].ToString();


            return res;
IF  EXISTS (SELECT * FROM sys.objects WHERE object_id = OBJECT_ID(N'[dbo].sprUpdateReOpenedTicket') AND type in (N'P', N'PC'))

DROP PROCEDURE [dbo].sprUpdateReOpenedTicket

GO

 

CREATE PROCEDURE [dbo].sprUpdateReOpenedTicket

(

@ticketID int = null,

@ticketNumber nvarchar(50) = null,

@ticketType nvarchar(50) = null,

@ticketStatus nvarchar(50) = null,

@ticketSeverity nvarchar(50) = null,

@shortDescription nvarchar(1000) = null,

@externalTicket nvarchar(1000) = null,

@reasonMenu nvarchar(50) = null,

@problemNote ntext = null,

@solutionNote ntext = null,

@actionNote ntext = null,

@followupNote ntext = null,

@companiesFlag bit = null,

@agentCreated nvarchar(50) = null,

@dateCreated datetime = null,

@dateLastModified datetime = null,

@agentClosed nvarchar(50) = null,

@dateClosed datetime = null,

@agentFollowup nvarchar(50) = null,

@followupBy datetime = null,

@deletedFlag bit = null,

@ticketTypeOld nvarchar(50) = null,

@assignedTo varchar(50) = null,

@requestType varchar(50) = null,

@serviceImpact varchar(50) = null,

@dateTimeAssigned datetime = null,

@priority varchar(50) = null,

@dateAssigned datetime = null,

@trackIt varchar(50) = null,

@contactMethod varchar(50) = null,

@locationSIMs varchar(50) = null,

@userID nvarchar(50) = null,

@ticketApplicationType nvarchar(50) = null,

@accountID int = null,

@resultCode INT OUTPUT,

@resultMessage NVARCHAR(200) OUTPUT

)

AS

 

BEGIN

      BEGIN TRANSACTION

      BEGIN TRY

UPDATE

  [dbo].[tbl_tickets]

SET

  [TicketNumber] = @ticketNumber,

  [TicketType] = @ticketType,

  [TicketStatus] = @ticketStatus,

  [TicketSeverity] = @ticketSeverity,

  [ShortDescription] = @shortDescription,

  [ExternalTicket] = @externalTicket,

  [ReasonMenu] = @reasonMenu,

  [ProblemNote] = @problemNote,

  [SolutionNote] = @solutionNote,

  [ActionNote] = @actionNote,

  [FollowupNote] = @followupNote,

  [CompaniesFlag] = @companiesFlag,

  [AgentCreated] = @agentCreated,

  [DateCreated] = @dateCreated,

  [DateLastModified] = @dateLastModified,

  [AgentClosed] = @agentClosed,

  [DateClosed] = @dateClosed,

  [AgentFollowup] = @agentFollowup,

  [FollowupBy] = @followupBy,

  [DeletedFlag] = @deletedFlag,

  [TicketTypeOld] = @ticketTypeOld,

  [AssignedTo] = @assignedTo,

  [RequestType] = @requestType,

  [ServiceImpact] = @serviceImpact,

  [DateTimeAssigned] = @dateTimeAssigned,

  [Priority] = @priority,

  [DateAssigned] = @dateAssigned,

  [TrackIt] = @trackIt,

  [ContactMethod] = @contactMethod,

  [LocationSIMs] = @locationSIMs,

  [UserID] = @userID,

  [TicketApplicationType] = @ticketApplicationType,

  [AccountID] = @accountID

WHERE

  [TicketID] = @ticketID

              

              

              SET @resultCode = 0

              SET @resultMessage = 'ticketID ' + CAST(@ticketID  AS NVARCHAR(200)) + ': ' + @ticketNumber  + ' was updated.'

              

   

        END TRY

   

        BEGIN CATCH

  	IF @@TRANCOUNT > 1 ROLLBACK

              

              SET @ticketID = 0

              SET @resultCode = 1

              SET @resultMessage = 'ticketID ' + CAST(@ticketID AS NVARCHAR(200)) + ': ' + @ticketNumber + ' update error.  ' + char(13) + char(10)

                          + ERROR_NUMBER() + '. '  + char(13) + char(10)

                          + ERROR_MESSAGE() + '. ' + char(13) + char(10)

                          + ERROR_LINE() + '. ' + char(13) + char(10)

                          + ERROR_PROCEDURE() + '. ' + char(13) + char(10)

                          + ERROR_STATE() + '. ' + char(13) + char(10)

   

        END CATCH

  

  COMMIT TRAN

  END

GO

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Question by:mathieu_cupryk
  • 3
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5 Comments
 
LVL 11

Expert Comment

by:Muhammad Ousama Ghazali
Comment Utility
Replace this
res.Code = Int32.Parse(cmd.Parameters["@resultCode"].ToString());

with this
res.Code = cmd.Parameters["@resultCode"];
0
 

Author Comment

by:mathieu_cupryk
Comment Utility
Error      7      Cannot implicitly convert type 'System.Data.Common.DbParameter' to 'int'      C:\svn\2009_0514_MC_1_0_a\code\KORE.SIDWebClient.DAL\DAL\Tickets\TicketData.cs      180      24      KORE.SIDWebClient.DAL
0
 
LVL 11

Accepted Solution

by:
Muhammad Ousama Ghazali earned 500 total points
Comment Utility
Sorry, forgot it is C# and not VB.
Use this instead:
res.Code = Int32.Parse(cmd.Parameters["@resultCode"]);
0
 

Author Closing Comment

by:mathieu_cupryk
Comment Utility
db.AddOutParameter(cmd, "@resultCode", DbType.Int32, 4);
            db.AddOutParameter(cmd, "@resultMessage", DbType.String, 200);

            db.ExecuteNonQuery(cmd);

            res.Code = (Int32)cmd.Parameters["@resultCode"].Value;
            res.Message = cmd.Parameters["@resultMessage"].ToString();


            return res;
0
 
LVL 11

Expert Comment

by:Muhammad Ousama Ghazali
Comment Utility
Thank you for correcting me too.
0

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