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SMTP Problem with IIS7, FPSE 2002 and Server 2008

Posted on 2009-05-19
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Last Modified: 2013-12-24
Hello all,

We host numerous school district websites and recently moved a site to a 2008 server running IIS7 and FrontPage server extensions 2002.  The district tech reported an error with a form which was: This form is being created on a Disk-Based web or the FrontPage Server Extensions have not been configured to send email.  
I opened up IIS and went to the Administration portion of this particular website.  I am able to put in the SMTP info, but when I click "Submit" nothing happens.  
I have administrative access to the server, so it would not seem like a permissions issue.  Can anyone point me in the right direction?  Server 2008 is new territory for me.

Thanks,
Melinda
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Question by:Melinda-D
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7 Comments
 
LVL 31

Expert Comment

by:James Murrell
ID: 24429215
sorry to ask silly question but is smtp server running on same box?
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Author Comment

by:Melinda-D
ID: 24429784
Yes.  I needed to add it as a role, but after doing so I see it running as a service.
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LVL 22

Expert Comment

by:cj_1969
ID: 24432033
Check out this MS page, it has all the steps for configuring FPSE for sending emails from forms ... http://support.microsoft.com/kb/305675
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Author Comment

by:Melinda-D
ID: 24435732
I have seen that link before.  It does not address IIS7.  Thanks, though!
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LVL 22

Assisted Solution

by:cj_1969
cj_1969 earned 80 total points
ID: 24435782
Have you checked the account that the Application pool is using?
Although this is a form submission, to send email and interface with server extension, code is going to have to run.  Try changing the logon ID of the app pool that the site is using to Local Service and see if this resolves the problem.
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Accepted Solution

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Melinda-D earned 0 total points
ID: 24451536
The account the Application Pool is using is Administrator.  

I finally tried accessing the Administration page by getting off the server completely, and doing it through the website.  I was actually able to add the SMTP settings there!  I have no idea why this would be, but I'll take it.

Thanks for your input!
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LVL 22

Expert Comment

by:cj_1969
ID: 24451575
I'm glad you got it working.
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