Solved

Print server will not stay running

Posted on 2009-05-19
5
861 Views
Last Modified: 2012-05-07
One of our servers lost power and after re-booting it, the print spooler will start but stops within 1 minute  None of our users can print.
0
Comment
Question by:jrsitman
  • 3
5 Comments
 
LVL 4

Expert Comment

by:delyan_valchev
Comment Utility
Can you check in the system and application logs if you have any error/warning messages which might throw some light into the issue?
0
 

Author Comment

by:jrsitman
Comment Utility
yes.

Event Type:      Error
Event Source:      Application Error
Event Category:      (100)
Event ID:      1000
Date:            5/19/2009
Time:            12:02:32 PM
User:            N/A
Computer:      SPCALA14
Description:
Faulting application spoolsv.exe, version 5.2.3790.3959, faulting module HP1006LM.dll, version 2.6.5.0, fault address 0x00018d3c.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 73 70 6f   ure  spo
0018: 6f 6c 73 76 2e 65 78 65   olsv.exe
0020: 20 35 2e 32 2e 33 37 39    5.2.379
0028: 30 2e 33 39 35 39 20 69   0.3959 i
0030: 6e 20 48 50 31 30 30 36   n HP1006
0038: 4c 4d 2e 64 6c 6c 20 32   LM.dll 2
0040: 2e 36 2e 35 2e 30 20 61   .6.5.0 a
0048: 74 20 6f 66 66 73 65 74   t offset
0050: 20 30 30 30 31 38 64 33    00018d3
0058: 63                        c      
0
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 500 total points
Comment Utility
You may have a corrupt print job. Stop the printer spooler service if it happens to be running, then go to Windows Explorer and path to C:\Windows\system32\spool\printers. With printers highlighted, all print jobs currently queued will show in the right panel. Highlight and delete all of these jobs, the restart the print spooler. This should correct your problem.
0
 

Author Closing Comment

by:jrsitman
Comment Utility
Thanks so much.
0
 

Author Comment

by:jrsitman
Comment Utility
The problem keeps returning.  How do I find the cause.  Here is the latest log

Event Type:      Error
Event Source:      Application Error
Event Category:      (100)
Event ID:      1000
Date:            5/20/2009
Time:            7:32:51 AM
User:            N/A
Computer:      SPCALA14
Description:
Faulting application spoolsv.exe, version 5.2.3790.3959, faulting module HP1006LM.dll, version 2.6.5.0, fault address 0x00018d3c.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 73 70 6f   ure  spo
0018: 6f 6c 73 76 2e 65 78 65   olsv.exe
0020: 20 35 2e 32 2e 33 37 39    5.2.379
0028: 30 2e 33 39 35 39 20 69   0.3959 i
0030: 6e 20 48 50 31 30 30 36   n HP1006
0038: 4c 4d 2e 64 6c 6c 20 32   LM.dll 2
0040: 2e 36 2e 35 2e 30 20 61   .6.5.0 a
0048: 74 20 6f 66 66 73 65 74   t offset
0050: 20 30 30 30 31 38 64 33    00018d3
0058: 63                        c      
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

by Batuhan Cetin In this article I will be guiding through the process of removing a failed DC metadata from Active Directory (hereafter, AD) using the ntdsutil tool in a Windows Server 2003 environment. These steps are not necessary in a Win…
Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now