I installed a fresh install of SBS2008 for a customer about 3 months ago. Everything is going smooth until he jumps on there and tries to create a new email alias called 'firstname.lastname@example.org'.
He doesn't remember what tool he used (ADUG, ESM, Voodoo, Rubber Chicken, whatever).
Bottom line is he calls me to fix this: email to 'email@example.com' gets bounced - no such user.
No matter what tool I use to look, I can't find any evidence of 'firstname.lastname@example.org' being successfully created.
I've tried creating it but when I do, the system barfs and tells me the user already exists.
How can I find out where this email address exists in our organization, and then, how do I nuke it and start again?