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Flash Player Issue

Posted on 2009-05-19
6
Medium Priority
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Last Modified: 2012-05-07
I have downloaded Flash Player several times and it shows up in Add/Remove Programs but I continue to get an error message that I need to install Flash Player to access some content of certain web sites. Please advise.

Thank you!

Robert
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Question by:Robert Ehinger
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6 Comments
 

Expert Comment

by:vylent
ID: 24428436
Is this in Internet Explorer or Firefox? if it is Internet Explorer, it usually tends to be about the ActiveX file which installs the Flash Player. If it is Firefox, you need to download the Flash player and install it.
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LVL 7

Expert Comment

by:QEMS2
ID: 24430331
Dude, are you running vista 64 bit by any chance?  Had loads of issue with this!!

I had to download an adobe uninstaller tool to completely uninstall all of flash player off my system:
http://kb2.adobe.com/cps/141/tn_14157.html

Then re download flash player and install it as administrator, i didnt have to turn user account control off but i have read that this helps befotre you install.

I have installed the active x components aswell and all running soundly now.
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Author Comment

by:Robert Ehinger
ID: 24430336
It is Internet Explorer and I am constantly getting the message that I need to download Active X.
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Author Comment

by:Robert Ehinger
ID: 24432408
Windows XP Home
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LVL 7

Expert Comment

by:QEMS2
ID: 24432474
I would still recommend running the adobe uninstaller and try a fresh install afterwards
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Accepted Solution

by:
Robert Ehinger earned 0 total points
ID: 24499281
It turns out that IE 8 was the problem. I uninstalled it and went back to IE 7 and the problem has gone away.
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