asked on

Connected to 205.178.149.7 but connection died. (#4.4.2)

My client @precisionpixelstudios.com on a linux server (209.104.3.182) can not email an address @michaelmcdermott.com.

Here is the error message:
Hi. This is the qmail-send program at exodus1.irapture.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
Connected to 205.178.149.7 but connection died. (#4.4.2)
I'm not going to try again; this message has been in the queue too long.

Notes:

I can ping 205.178.149.7 from 209.104.3.182.

Here is the traceroute from precisionpixelstudio.com's mail server to michaelmcdermott.com's networksolution.com's mail server:

traceroute to 205.178.149.7 (205.178.149.7), 30 hops max, 38 byte packets
1 209.104.6.76 (209.104.6.76) 0.105 ms 0.055 ms 0.049 ms
2 tus1.Login.COM (209.104.1.7) 0.422 ms 0.356 ms 0.380 ms
3 tcs-edge-02.inet.qwest.net (65.121.93.133) 0.753 ms 0.678 ms 0.597 ms
4 tcs-core-01.inet.qwest.net (205.171.212.41) 0.682 ms 0.772 ms 0.584 ms
5 lap-brdr-03.inet.qwest.net (67.14.22.74) 13.238 ms 13.006 ms 12.900 ms
6 63.146.26.182 (63.146.26.182) 12.958 ms 63.146.26.162 (63.146.26.162) 12.986 ms 63.146.26.182 (63.146.26.182) 13.119 ms
7 te-4-1-0.rar3.la-ca.us.xo.net (207.88.12.153) 13.536 ms 14.303 ms 13.795 msIcmp checksum is wrong
8 65.106.1.69.ptr.us.xo.net (65.106.1.69) 13.691 msIcmp checksum is wrong 13.731 msIcmp checksum is wrong
13.523 ms Icmp checksum is wrong
9 p6-0-0.RAR1.Dallas-TX.us.xo.net (65.106.0.13) 37.885 msIcmp checksum is wrong 49.145 msIcmp checksum is wrong 37.920 msIcmp checksum is wrong
10 p0-0-0d0.rar2.dallas-tx.us.xo.net (65.106.1.38) 38.000 msIcmp checksum is wrong 44.497 msIcmp checksum is wrong 51.442 msIcmp checksum is wrong
11 p6-0-0.rar1.atlanta-ga.us.xo.net (65.106.0.9) 81.718 msIcmp checksum is wrong 72.063 msIcmp checksum is wrong 71.990 msIcmp checksum is wrong
12 p0-0-0d0.rar2.atlanta-ga.us.xo.net (65.106.1.26) 85.004 msIcmp checksum is wrong 71.771 msIcmp checksum is wrong 71.925 ms
13 p1-0-0.rar2.washington-dc.us.xo.net (65.106.0.5) 71.805 ms 71.714 ms 81.323 ms
14 p7-0-0.MAR2.Washington5-DC.us.xo.net (65.106.3.206) 72.465 ms 72.436 ms 72.565 ms
15 71.5.190.110.ptr.us.xo.net (71.5.190.110) 72.391 ms 72.505 ms 72.476 ms
16 64.244.254.238 (64.244.254.238) 73.724 ms 73.987 ms 73.595 ms
17 edg-r-01-vlan12.net.dc2.netsol.com (205.178.191.14) 72.243 ms 72.200 ms 72.173 ms
18 205.178.182.6 (205.178.182.6) 73.718 ms 73.728 ms 73.655 ms
19 mail.networksolutionsemail.com (205.178.149.7) 72.250 ms 72.233 ms 72.293 ms

Daniel McAllister

The results of the tracertoute would indicate that you're having a significant error connecting (i.e.: data corruption is occurring) through some XO Communications routers.

Your ISP appears to be Qwest (or at least a client of Qwest)... I suggest that this information be shared with them (they will be the only ones XO will listen to about errors).

Then again, it could be safe to assume that they are (or will be very soon) aware of the issue and will work to resolve it.

I am assuming that other mail recipients receive messages without error....

Sorry I cannot be more helpful... (as in -- there is nothing YOU can do proactively, just report it up-stream in the Internet)

Dan
IT4SOHO

Daniel McAllister

Any update?

This is now a month-old issue. Please close the question if you have resolved it.

Thanks,

Dan
IT4SOHO

iRapture

ASKER

traceroute showed that one of the ips in the middle of the connection were blocked on the server for abuse.

ASKER CERTIFIED SOLUTION

Daniel McAllister

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iRapture

ASKER

If you are looking for advice on a similiar problem I would advise to skip this thread and keep looking. I don't think the solution was found and the problem went away before a solution could be found.