error msg: Multiple connections to a server by the same user, using more than one user name, not allowed

Started Backup exec environment check:
Second networked Win 2003 server is denied with message stating :
"Attempting to connect to server \ failed with the following error:  Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again."
What does this mean?  How do I get this server included in the check before install?
Thanks
LUKE

LCalabreseAsked:
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jaydee-cdgpConnect With a Mentor Commented:
You may have a mapped drive or existing connection to the server you are trying to access.  When you initiated your second connection to it, you are using a different account.

Try disconnecting the first connection / mapped drive or make the account you use - the same.
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Pete_ZedCommented:
Do you have any mapped network drives pointing to this server? Disconnect these first and try again.
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