Solved

Panel values are not set on the page for the contols.

Posted on 2009-05-19
6
194 Views
Last Modified: 2012-05-07
I have the following scenerio:
   case "Set Ticket to Waiting Status":
                        {
                            PanelReOpenedTicket.Visible = false;
                            PanelClosedTicket.Visible = false;
                            PanelOpenTicket.Visible = false;
                            PanelWaitingTicket.Visible = true;
                            PopulateWaitingTicket();
                            break;
                        }
The Panel is initially on PanelClosedTicket.Visible = true;
Then it becons true on panelwaitingticket.
When I do a populate waiting ticket. The dropdown control are not being populated.
The text boxes are and labels. See code.
Here is the populate waiting ticket.
 
 
 protected void PopulateWaitingTicket()
        {
            this.lblWaitingTicketNumber.Text = "Ticket #: ";
            DataSet TicketDS = BLL.TicketLogic.GetTicket(ticketID);
            txtWaitingTicketActionTaken.Attributes.Add("style", "overflow :hidden");
 
            if (TicketDS != null && TicketDS.Tables.Count != 0 && TicketDS.Tables[0].Rows.Count > 0)
            {
                lblWaitingTicketNumberDisplay.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TicketNumber"].ToString());
 
                lblWaitingTicketClosedBy.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["AgentClosed"].ToString());
                lblWaitingTicketCreatedBy.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["AgentCreated"].ToString());
                lblWaitingTicketDateClosed.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["DateClosed"].ToString());
                lblWaitingTicketDateCreated.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["DateCreated"].ToString());
                lblWaitingTicketLastUpdate.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["DateLastModified"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketStatus.FindControl("LookupFieldTicketStatusDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketStatus.DefaultValue = "Waiting";
                //HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TicketStatus"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketType.FindControl("LookupTypeTicketDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketType.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TicketType"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketAgentFolowup.FindControl("LookupFieldTicketAgentFollowupDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketAgentFolowup.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["AgentFollowup"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketPriority.FindControl("LookupFieldTicketPriorityDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketPriority.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["Priority"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketServiceImpact.FindControl("LookupFieldTicketServiceImpactDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketServiceImpact.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ServiceImpact"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketRequestType.FindControl("LookupFieldTicketRequestTypeDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketRequestType.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["RequestType"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketAssignedTo.FindControl("LookupFieldTicketAssignedToDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketAssignedTo.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["AssignedTo"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketContactMethod.FindControl("LookupFieldTicketContactMethodDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketContactMethod.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ContactMethod"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketLocationSIMs.FindControl("LookupFieldTicketLocationSIMsDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketLocationSIMs.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["LocationSIMs"].ToString());
 
                txtWaitingTicketSubmitVia.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TicketApplicationType"].ToString());
 
                txtWaitingTicketUserID.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["UserID"].ToString());
 
                txtWaitingTicketTractIt.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TrackIt"].ToString());
 
                txtWaitingTicketExternalTicket.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ExternalTicket"].ToString());
 
                txtWaitingTicketShortDescription.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ShortDescription"].ToString());
 
                txtWaitingTicketFollowupNotes.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["FollowupNote"].ToString());
 
                txtWaitingTicketProblem.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ProblemNote"].ToString());
 
                txtWaitingTicketSolution.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["SolutionNote"].ToString());
 
                txtWaitingTicketActionTaken.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ActionNote"].ToString());
 
                txtWaitingTicketDateFollowup.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["FollowupBy"].ToString());
 
                txtWaitingTicketDateAssigned.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["DateAssigned"].ToString());
            }
 
 
Any help would be great

Open in new window

0
Comment
Question by:mathieu_cupryk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 29

Expert Comment

by:David H.H.Lee
ID: 24428573
Hi mathieu_cupryk,
>>..When I do a populate waiting ticket. The dropdown control are not being populated.
Any error returned? Try put the try/catch block to see the exact error code for further inspection.
Lastly, i've noticed you use own custom dropdownlist? What is the process that being done inside the DefaultValue as used? Check if the action has been fired correctly.
eg:
 ...
 uxLookupFieldWaitingTicketStatus.DefaultValue = "Waiting";
               
0
 

Author Comment

by:mathieu_cupryk
ID: 24428602
When I try to set the default value it is still empty?
0
 
LVL 29

Expert Comment

by:David H.H.Lee
ID: 24428634
May i take a look on your DefaultValue function?
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 29

Accepted Solution

by:
David H.H.Lee earned 500 total points
ID: 24428648
If you're using normal dropdownlist, the syntax for selectedText/Value is coded in this way:
eg:
By Text
uxLookupFieldWaitingTicketStatus.SelectedItem.Text = "Waiting";
or
By Value
uxLookupFieldWaitingTicketStatus. SelectedValue = "Waiting";

0
 

Author Comment

by:mathieu_cupryk
ID: 24431183
I only have a get in the properties of the control.
How should I set this up.
0
 

Author Closing Comment

by:mathieu_cupryk
ID: 31583349
It is working.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In an ASP.NET application, I faced some technical problems. In this article, I list them out and show the solutions that I found.  I hope it will be useful. Problem: After closing a pop-up window, the parent page should be refreshed automaticall…
International Data Corporation (IDC) prognosticates that before the current the year gets over disbursing on IT framework products to be sent in cloud environs will be $37.1B.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question