Solved

Panel values are not set on the page for the contols.

Posted on 2009-05-19
6
193 Views
Last Modified: 2012-05-07
I have the following scenerio:
   case "Set Ticket to Waiting Status":
                        {
                            PanelReOpenedTicket.Visible = false;
                            PanelClosedTicket.Visible = false;
                            PanelOpenTicket.Visible = false;
                            PanelWaitingTicket.Visible = true;
                            PopulateWaitingTicket();
                            break;
                        }
The Panel is initially on PanelClosedTicket.Visible = true;
Then it becons true on panelwaitingticket.
When I do a populate waiting ticket. The dropdown control are not being populated.
The text boxes are and labels. See code.
Here is the populate waiting ticket.
 
 
 protected void PopulateWaitingTicket()
        {
            this.lblWaitingTicketNumber.Text = "Ticket #: ";
            DataSet TicketDS = BLL.TicketLogic.GetTicket(ticketID);
            txtWaitingTicketActionTaken.Attributes.Add("style", "overflow :hidden");
 
            if (TicketDS != null && TicketDS.Tables.Count != 0 && TicketDS.Tables[0].Rows.Count > 0)
            {
                lblWaitingTicketNumberDisplay.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TicketNumber"].ToString());
 
                lblWaitingTicketClosedBy.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["AgentClosed"].ToString());
                lblWaitingTicketCreatedBy.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["AgentCreated"].ToString());
                lblWaitingTicketDateClosed.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["DateClosed"].ToString());
                lblWaitingTicketDateCreated.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["DateCreated"].ToString());
                lblWaitingTicketLastUpdate.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["DateLastModified"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketStatus.FindControl("LookupFieldTicketStatusDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketStatus.DefaultValue = "Waiting";
                //HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TicketStatus"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketType.FindControl("LookupTypeTicketDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketType.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TicketType"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketAgentFolowup.FindControl("LookupFieldTicketAgentFollowupDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketAgentFolowup.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["AgentFollowup"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketPriority.FindControl("LookupFieldTicketPriorityDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketPriority.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["Priority"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketServiceImpact.FindControl("LookupFieldTicketServiceImpactDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketServiceImpact.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ServiceImpact"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketRequestType.FindControl("LookupFieldTicketRequestTypeDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketRequestType.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["RequestType"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketAssignedTo.FindControl("LookupFieldTicketAssignedToDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketAssignedTo.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["AssignedTo"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketContactMethod.FindControl("LookupFieldTicketContactMethodDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketContactMethod.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ContactMethod"].ToString());
 
                ((DropDownList)uxLookupFieldWaitingTicketLocationSIMs.FindControl("LookupFieldTicketLocationSIMsDropDown")).Enabled = true;
                uxLookupFieldWaitingTicketLocationSIMs.DefaultValue = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["LocationSIMs"].ToString());
 
                txtWaitingTicketSubmitVia.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TicketApplicationType"].ToString());
 
                txtWaitingTicketUserID.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["UserID"].ToString());
 
                txtWaitingTicketTractIt.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["TrackIt"].ToString());
 
                txtWaitingTicketExternalTicket.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ExternalTicket"].ToString());
 
                txtWaitingTicketShortDescription.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ShortDescription"].ToString());
 
                txtWaitingTicketFollowupNotes.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["FollowupNote"].ToString());
 
                txtWaitingTicketProblem.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ProblemNote"].ToString());
 
                txtWaitingTicketSolution.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["SolutionNote"].ToString());
 
                txtWaitingTicketActionTaken.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["ActionNote"].ToString());
 
                txtWaitingTicketDateFollowup.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["FollowupBy"].ToString());
 
                txtWaitingTicketDateAssigned.Text = HttpUtility.HtmlDecode(TicketDS.Tables[0].Rows[0]["DateAssigned"].ToString());
            }
 
 
Any help would be great

Open in new window

0
Comment
Question by:mathieu_cupryk
  • 3
  • 3
6 Comments
 
LVL 29

Expert Comment

by:David H.H.Lee
ID: 24428573
Hi mathieu_cupryk,
>>..When I do a populate waiting ticket. The dropdown control are not being populated.
Any error returned? Try put the try/catch block to see the exact error code for further inspection.
Lastly, i've noticed you use own custom dropdownlist? What is the process that being done inside the DefaultValue as used? Check if the action has been fired correctly.
eg:
 ...
 uxLookupFieldWaitingTicketStatus.DefaultValue = "Waiting";
               
0
 

Author Comment

by:mathieu_cupryk
ID: 24428602
When I try to set the default value it is still empty?
0
 
LVL 29

Expert Comment

by:David H.H.Lee
ID: 24428634
May i take a look on your DefaultValue function?
0
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
LVL 29

Accepted Solution

by:
David H.H.Lee earned 500 total points
ID: 24428648
If you're using normal dropdownlist, the syntax for selectedText/Value is coded in this way:
eg:
By Text
uxLookupFieldWaitingTicketStatus.SelectedItem.Text = "Waiting";
or
By Value
uxLookupFieldWaitingTicketStatus. SelectedValue = "Waiting";

0
 

Author Comment

by:mathieu_cupryk
ID: 24431183
I only have a get in the properties of the control.
How should I set this up.
0
 

Author Closing Comment

by:mathieu_cupryk
ID: 31583349
It is working.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Gridview selected row 9 49
asp day pilot 3 23
Save ms data to server side. 19 55
placing a checked in the checklistbox based on the value in database table. 3 20
ASP.Net to Oracle Connectivity Recently I had to develop an ASP.NET application connecting to an Oracle database.As I am doing it first time ,I had to solve several problems. This article will help to such developers  to develop an ASP.NET client…
Problem Hi all,    While many today have fast Internet connection, there are many still who do not, or are connecting through devices with a slower connect, so light web pages and fast load times are still popular.    If your ASP.NET page …
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question