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Members are not visible in Dist group

Posted on 2009-05-19
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Last Modified: 2012-05-07
Some of the members in distribution group are not visible and they dont receive emails intended to that group, when you add in the EMC its says object exist.

Have anybody else faced such situation , i see that user is a member in active directory but not in the outlook and exchange console.

Any suggestions would be appreciated

AD:win2k3 (3 servers)
Ex2k7 :2 mailboxes (cluster),2 hub/cas
Ex2k3: one old server still exist in the AD site.


Shaik
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Question by:auk_experts
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Expert Comment

by:Akhater
ID: 24429024
If I remember well I have faced something similar once and the solution for me was to remove that user and add it again to the group.


You can try this as a start
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Author Comment

by:auk_experts
ID: 24429057
Thanks , i am currently doing that but was frustrated to face users saying i dont have answer so i thought of posting a question.

Thanks but appreciate if we could lead to a cause or solution.


shaik
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Expert Comment

by:Manpreet SIngh Khatra
ID: 24429317
the cause can be if the ad account or mailbox is re-created, as every ad account has a associated SId and a mailbox has a associated Mailbox GUID and recretaing would mean that the value would be changed as its unique.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24441527
Look if you have migrated from Exchange 2003 and the DL is anything apart from Universal group Exchange 2007 cannot understand it so you might want to change it to Universal and that would surely take care of the issue .
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Expert Comment

by:Manpreet SIngh Khatra
ID: 24448202
Any updates ?
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Expert Comment

by:Manpreet SIngh Khatra
ID: 24465096
Any updates on the issue ?
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Accepted Solution

by:
auk_experts earned 0 total points
ID: 24470618
Thanks for all the inputs, to let you know this happens when you use tools such as IDEAL administrator and you try to set some other group as primary for the user and when you go to emc and see the memership of the previous group which was primary it will not show the user and that is due to improper command used in setting the primary group
below is the comment from microsoft about it.

http://support.microsoft.com/kb/275523

I hope it helps others.

shaik
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