Solved

Microsoft Word Add-In mscoree.dll

Posted on 2009-05-20
7
2,412 Views
Last Modified: 2012-05-07
Hi Experts,
I'm using Word 2007 with ACT contact management.   Act provides 2 word (com) add-ins located in c:\windows\system\mscoree.dll.

One is correctly showing in Active Application Add-ins but the other shows as inactive.   Out of 8 machines only 1 has this problem.   If I try and re-add the add-in it looks like it has worked but is still inactive.   I have tried replacing the file from a working computer and reinstalling the .net framework (which I read has some connection).   Any ideas?
0
Comment
Question by:Norbert2000
  • 3
  • 3
7 Comments
 
LVL 46

Expert Comment

by:tbsgadi
ID: 24430496
Make sure that all the Trust locations are set up correctly

Gary
0
 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 24430807
What actual error are you getting in ACT!?
0
 
LVL 1

Author Comment

by:Norbert2000
ID: 24432717
Trusted locations are set, although it isn't the issue as they are not set on other computers that are working.

There isn't an error - but after printing in word the "attach document" form should automatically pop up and it doesn't.

Norb.
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 24432990
0
 
LVL 1

Author Comment

by:Norbert2000
ID: 24433997
Thanks GL Computing,
Hosts file is as it shouid be.

Norb.
0
 
LVL 30

Accepted Solution

by:
Mike Lazarus earned 500 total points
ID: 24443737
Can you also try this article - http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=22316

If not: what version of ACT!?
The full exact build from Help | about?

Is the failing machine the same build as the others?
0
 
LVL 1

Author Closing Comment

by:Norbert2000
ID: 31584478
GL Computing, you are my new best friend.
Norb.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I'm writing to share my clumsy experience in using this elegant tool so you can avoid every stupid mistake I made. (I leave it to the authorities to decide if this deserves a place in the Knowledge archives.)  Now that I am on the other side of my l…
Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
This video walks the viewer through the process of creating Hyperlinks for the web and other documents. Select the "Insert" tab: Click "Hyperlink":  Type "http://" followed by a web address to reference a website or navigate to a document to ref…
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question