<div>
Make sure that all the Trust locations are set up correctly<br />
<br />
Gary
</div>


Make sure that all the Trust locations are set up correctly

Gary

<div>
What actual error are you getting in ACT!?<br />

</div>


What actual error are you getting in ACT!?


<div>
Trusted locations are set, although it isn't the issue as they are not set on other computers that are working. <br />
<br />
There isn't an error - but after printing in word the &quot;attach document&quot; form should automatically pop up and it doesn't.<br />
<br />
Norb.
</div>


Trusted locations are set, although it isn't the issue as they are not set on other computers that are working.

There isn't an error - but after printing in word the "attach document" form should automatically pop up and it doesn't.

Norb.

<div>
Can you try checking windows Defender as per:<br />
<br />
<a href="http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=24223" rel="ugc">http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=24223</a><br />

</div>


Can you try checking windows Defender as per:

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=24223 [http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=24223]


<div>
Thanks GL Computing,<br />
Hosts file is as it shouid be.<br />
<br />
Norb.
</div>


Thanks GL Computing,
Hosts file is as it shouid be.

Norb.

<div>
GL Computing, you are my new best friend.<br />
Norb.
</div>


GL Computing, you are my new best friend.
Norb.

<div>
<div class="content wysiwyg-content">
Hi Experts,<br />
I'm using Word 2007 with ACT contact management. &nbsp; Act provides 2 word (com) add-ins located in c:\windows\system\mscoree.<wbr />dll.<br />
<br />
One is correctly showing in Active Application Add-ins but the other shows as inactive. &nbsp; Out of 8 machines only 1 has this problem. &nbsp; If I try and re-add the add-in it looks like it has worked but is still inactive. &nbsp; I have tried replacing the file from a working computer and reinstalling the .net framework (which I read has some connection). &nbsp; Any ideas? 
</div>
</div>


Hi Experts,
I'm using Word 2007 with ACT contact management.   Act provides 2 word (com) add-ins located in c:\windows\system\mscoree.dll.

One is correctly showing in Active Application Add-ins but the other shows as inactive.   Out of 8 machines only 1 has this problem.   If I try and re-add the add-in it looks like it has worked but is still inactive.   I have tried replacing the file from a working computer and reinstalling the .net framework (which I read has some connection).   Any ideas? 

Microsoft Word Add-In mscoree.dll

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.