Norbert2000
asked on
Microsoft Word Add-In mscoree.dll
Hi Experts,
I'm using Word 2007 with ACT contact management. Act provides 2 word (com) add-ins located in c:\windows\system\mscoree. dll.
One is correctly showing in Active Application Add-ins but the other shows as inactive. Out of 8 machines only 1 has this problem. If I try and re-add the add-in it looks like it has worked but is still inactive. I have tried replacing the file from a working computer and reinstalling the .net framework (which I read has some connection). Any ideas?
I'm using Word 2007 with ACT contact management. Act provides 2 word (com) add-ins located in c:\windows\system\mscoree.
One is correctly showing in Active Application Add-ins but the other shows as inactive. Out of 8 machines only 1 has this problem. If I try and re-add the add-in it looks like it has worked but is still inactive. I have tried replacing the file from a working computer and reinstalling the .net framework (which I read has some connection). Any ideas?
What actual error are you getting in ACT!?
ASKER
Trusted locations are set, although it isn't the issue as they are not set on other computers that are working.
There isn't an error - but after printing in word the "attach document" form should automatically pop up and it doesn't.
Norb.
There isn't an error - but after printing in word the "attach document" form should automatically pop up and it doesn't.
Norb.
Can you try checking windows Defender as per:
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=24223
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=24223
ASKER
Thanks GL Computing,
Hosts file is as it shouid be.
Norb.
Hosts file is as it shouid be.
Norb.
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ASKER
GL Computing, you are my new best friend.
Norb.
Norb.
Gary