Solved

Microsoft Word Add-In mscoree.dll

Posted on 2009-05-20
7
2,447 Views
Last Modified: 2012-05-07
Hi Experts,
I'm using Word 2007 with ACT contact management.   Act provides 2 word (com) add-ins located in c:\windows\system\mscoree.dll.

One is correctly showing in Active Application Add-ins but the other shows as inactive.   Out of 8 machines only 1 has this problem.   If I try and re-add the add-in it looks like it has worked but is still inactive.   I have tried replacing the file from a working computer and reinstalling the .net framework (which I read has some connection).   Any ideas?
0
Comment
Question by:Norbert2000
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 46

Expert Comment

by:tbsgadi
ID: 24430496
Make sure that all the Trust locations are set up correctly

Gary
0
 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 24430807
What actual error are you getting in ACT!?
0
 
LVL 1

Author Comment

by:Norbert2000
ID: 24432717
Trusted locations are set, although it isn't the issue as they are not set on other computers that are working.

There isn't an error - but after printing in word the "attach document" form should automatically pop up and it doesn't.

Norb.
0
Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 24432990
0
 
LVL 1

Author Comment

by:Norbert2000
ID: 24433997
Thanks GL Computing,
Hosts file is as it shouid be.

Norb.
0
 
LVL 30

Accepted Solution

by:
Mike Lazarus earned 500 total points
ID: 24443737
Can you also try this article - http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=22316

If not: what version of ACT!?
The full exact build from Help | about?

Is the failing machine the same build as the others?
0
 
LVL 1

Author Closing Comment

by:Norbert2000
ID: 31584478
GL Computing, you are my new best friend.
Norb.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Do you ever need to create a 20 page Word document for some testing purpose? Are you tired of copying & pasting old boring "lorem ipsum" text over and over again, increasing font size and line space in order to make the document 20+ pages long? Look…
A few years ago I was very much a beginner at VBA, and that very much remains the case today.  I'll do my best to explain things as I go in the hope that other beginners can follow.  If you just want to check out a tool that creates a Select Case fu…
This video shows the viewer how to set up and create Footnotes in their document. Click on the References tab: Select "Insert Footnote": Type in desired text:
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.

697 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question