Solved

Microsoft Word Add-In mscoree.dll

Posted on 2009-05-20
7
2,299 Views
Last Modified: 2012-05-07
Hi Experts,
I'm using Word 2007 with ACT contact management.   Act provides 2 word (com) add-ins located in c:\windows\system\mscoree.dll.

One is correctly showing in Active Application Add-ins but the other shows as inactive.   Out of 8 machines only 1 has this problem.   If I try and re-add the add-in it looks like it has worked but is still inactive.   I have tried replacing the file from a working computer and reinstalling the .net framework (which I read has some connection).   Any ideas?
0
Comment
Question by:Norbert2000
  • 3
  • 3
7 Comments
 
LVL 46

Expert Comment

by:tbsgadi
ID: 24430496
Make sure that all the Trust locations are set up correctly

Gary
0
 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 24430807
What actual error are you getting in ACT!?
0
 
LVL 1

Author Comment

by:Norbert2000
ID: 24432717
Trusted locations are set, although it isn't the issue as they are not set on other computers that are working.

There isn't an error - but after printing in word the "attach document" form should automatically pop up and it doesn't.

Norb.
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 
LVL 30

Expert Comment

by:Mike Lazarus
ID: 24432990
0
 
LVL 1

Author Comment

by:Norbert2000
ID: 24433997
Thanks GL Computing,
Hosts file is as it shouid be.

Norb.
0
 
LVL 30

Accepted Solution

by:
Mike Lazarus earned 500 total points
ID: 24443737
Can you also try this article - http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=22316

If not: what version of ACT!?
The full exact build from Help | about?

Is the failing machine the same build as the others?
0
 
LVL 1

Author Closing Comment

by:Norbert2000
ID: 31584478
GL Computing, you are my new best friend.
Norb.
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Introduction Authors who set out to write any sort of lengthy piece for online submission—be it a long question or comment on a technical form, an article, or a substantial blog entry—often find it useful to work up a draft in an editor other t…
Preface: When I started this series, I used the term CommandBars because that is the Office Object class that it discusses. Unfortunately, when Microsoft introduced Office 2007, they replaced the standard Commandbar menus with "The Ribbon" and rem…
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
This Micro Tutorial well show you how to find and replace special characters in Microsoft Word. This is similar to carriage returns to convert columns of values from Microsoft Excel into comma separated lists.

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now