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asked on
Error 8197 and 4001 in newly installed exchange server
I have the below errors after I deleted and created a new storage group in another drive.
event ID:8197
Error initializing session for virtual machine X2K7. The error number is 0x80040111. Make sure Microsoft Exchange Store is running. Also, make sure that there is a valid public folder database on the Exchange server.
Evenmt ID : 4001
A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information:
Cannot open mailbox /o=palms/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi guration/c n=Servers/ cn=X2K7/cn =Microsoft System Attendant.
Microsoft.Exchange.Data.St orage.Conn ectionFail edTransien tException : Cannot open mailbox /o=palms/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi guration/c n=Servers/ cn=X2K7/cn =Microsoft System Attendant. ---> Microsoft.Mapi.MapiExcepti onLogonFai led: MapiExceptionLogonFailed: Unable to open message store. (hr=0x80040111, ec=-2147221231)
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=238]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=116][laten cy=0]
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropLogon [254]
Lid: 17082 ROP Error: 0x80040111
Lid: 26937
Lid: 21921 StoreEc: 0x80040111
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 59409
Lid: 45073
Lid: 11173 StoreEc: 0x80040111
Lid: 22970
Lid: 8620 StoreEc: 0x80040111
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x80040111
Lid: 26297
Lid: 16585 StoreEc: 0x80040111
Lid: 32441
Lid: 1706 StoreEc: 0x80040111
Lid: 24761
Lid: 20665 StoreEc: 0x80040111
Lid: 25785
Lid: 29881 StoreEc: 0x80040111
at Microsoft.Mapi.MapiExcepti onHelper.T hrowIfErro r(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
at Microsoft.Mapi.ExRpcConnec tion.OpenM sgStore(Op enStoreFla g storeFlags, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, MapiStore msgStorePrivate, String& correctServerDn, ClientIdentityInfo clientIdentityAs, String userDnAs, String applicationId, CultureInfo cultureInfo)
at Microsoft.Mapi.ConnectionC ache.OpenM apiStore(S tring mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Mapi.ConnectionC ache.OpenM ailbox(Str ing mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Exchange.Data.St orage.Conn ectionCach ePool.Open Mailbox(St ring serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.St orage.Conn ectionCach ePool.Open Mailbox(St ring serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
at Microsoft.Exchange.Data.St orage.Conn ectionCach ePool.Open Mailbox(St ring serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
at Microsoft.Exchange.Data.St orage.Conn ectionCach ePool.Open Mailbox(St ring serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
at Microsoft.Exchange.Data.St orage.Mail boxSession .Initializ e(LogonTyp e logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
at Microsoft.Exchange.Data.St orage.Mail boxSession .CreateMai lboxSessio n(LogonTyp e logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
at Microsoft.Exchange.Data.St orage.Mail boxSession .OpenAsAdm in(Exchang ePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb)
at Microsoft.Exchange.Data.St orage.Mail boxSession .OpenAsAdm in(Exchang ePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString)
at Microsoft.Exchange.Service lets.Syste mAttendant Mailbox.Se rvicelet.W ork
Your help is appreciated
MAS
event ID:8197
Error initializing session for virtual machine X2K7. The error number is 0x80040111. Make sure Microsoft Exchange Store is running. Also, make sure that there is a valid public folder database on the Exchange server.
Evenmt ID : 4001
A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information:
Cannot open mailbox /o=palms/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi
Microsoft.Exchange.Data.St
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=238]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=116][laten
Lid: 23226 --- ROP Parse Start ---
Lid: 27962 ROP: ropLogon [254]
Lid: 17082 ROP Error: 0x80040111
Lid: 26937
Lid: 21921 StoreEc: 0x80040111
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 59409
Lid: 45073
Lid: 11173 StoreEc: 0x80040111
Lid: 22970
Lid: 8620 StoreEc: 0x80040111
Lid: 1750 ---- Remote Context End ----
Lid: 26849
Lid: 21817 ROP Failure: 0x80040111
Lid: 26297
Lid: 16585 StoreEc: 0x80040111
Lid: 32441
Lid: 1706 StoreEc: 0x80040111
Lid: 24761
Lid: 20665 StoreEc: 0x80040111
Lid: 25785
Lid: 29881 StoreEc: 0x80040111
at Microsoft.Mapi.MapiExcepti
at Microsoft.Mapi.ExRpcConnec
at Microsoft.Mapi.ConnectionC
at Microsoft.Mapi.ConnectionC
at Microsoft.Exchange.Data.St
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Data.St
at Microsoft.Exchange.Service
Your help is appreciated
MAS
We get the 4001 event if the System Attendant mailbox is not connected.
For that you would have to check if you can see the SA mailbox.
For that you would have to check if you can see the SA mailbox.
Also you would not see the SA mailbox in the EMC so the only way you can see it is through Exchange Shell.
So, run the command Get-Mailbox -MailboxStatistics and see if you can see the SA mailbox.
The reason why we are getting this might be because of you deleted the FSG as there is only one SA mailbox on one server and it resides on the First Mailbox Store.
So, run the command Get-Mailbox -MailboxStatistics and see if you can see the SA mailbox.
The reason why we are getting this might be because of you deleted the FSG as there is only one SA mailbox on one server and it resides on the First Mailbox Store.
ASKER
SA mail box in Mail box database?
ASKER
I think it is deleted from the database. I there any way we can recreate it. there is only mailbox apart from I created.
SystemMailbox{F668C4D6-DF 402
A5-458E-9D2D-61016DC6E7C3
SystemMailbox{F668C4D6-DF 402
A5-458E-9D2D-61016DC6E7C3
ASKER
There is one more error see below.
Event ID :1022
Logon Failure on database "First Storage Group\mailbox database" - Windows account NT AUTHORITY\SYSTEM; mailbox /o=palms/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi guration/c n=Servers/ cn=X2K7/cn =Microsoft System Attendant.
Error: 1144
Client Machine: X2K7
Client Process: Microsoft.Exchange.Service Host.exe
Client ProcessId: 0
Client ApplicationId: Microsoft System Attendant Service Let
MAS
Event ID :1022
Logon Failure on database "First Storage Group\mailbox database" - Windows account NT AUTHORITY\SYSTEM; mailbox /o=palms/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Confi
Error: 1144
Client Machine: X2K7
Client Process: Microsoft.Exchange.Service
Client ProcessId: 0
Client ApplicationId: Microsoft System Attendant Service Let
MAS
Do we have support tools installed on the server?
Any server would do as i want to go to ADSIEDIT console.
Any server would do as i want to go to ADSIEDIT console.
yeah these would come as the SA mailbox has been deleted, buut dont worry we will get everything in place soon.
ASKER
Yes It is installed
MAS
MAS
cool open Adsiedit and go to Configuration partition and expand Microsoft Exchange and ORG name and AG name and servers and you would see Microsoft System Attendant. Go to the properties and let me know.
ASKER
Please find the attachment.
SA.jpg
SA.jpg
Perfect, now locate home MDB and just note the vale in notepad. Also expand Information Store and SG and go to the properties of the Store and locate Distinguish Name and copy that to the notepad as well and just show me the screen shot again.. thanks and would say it good working with you.
homeMDB for SA and DN for the Mailbox store.
Hello abbasiftt,
Did we get the data in place.
Did we get the data in place.
ASKER
System attendant Home MDB:
CN=Mailbox Database,CN=First Storage Group,CN=InformationStore, CN=X2K7,CN =Servers,C N=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Admin istrative Groups,CN=palms,CN=Microso ft Exchange,CN=Services,CN=Co nfiguratio n,DC=palms -kw,DC=com
store distinguished name:
CN=InformationStore,CN=X2K 7,CN=Serve rs,CN=Exch ange Administrative Group (FYDIBOHF23SPDLT),CN=Admin istrative Groups,CN=palms,CN=Microso ft Exchange,CN=Services,CN=Co nfiguratio n,DC=palms -kw,DC=com
SG distinguished name:
CN=First Storage Group,CN=InformationStore, CN=X2K7,CN =Servers,C N=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Admin istrative Groups,CN=palms,CN=Microso ft Exchange,CN=Services,CN=Co nfiguratio n,DC=palms -kw,DC=com
SA2.jpg
CN=Mailbox Database,CN=First Storage Group,CN=InformationStore,
store distinguished name:
CN=InformationStore,CN=X2K
SG distinguished name:
CN=First Storage Group,CN=InformationStore,
SA2.jpg
Can you verify that the SA service is started.
ASKER
Yes It i s started
ASKER CERTIFIED SOLUTION
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ASKER
How can I get the proxy address of the SA, and send email
Go to the properties of the "Microsoft System Attendant" and there is an attribut named as Proxy address, manually wirte it in the notepad and then send an email to it and then after 5 mins run the command Get-Mailbox -MailboxStatistics and see if you can see the SA mailbox.
ASKER
Great.
system attendant is listed that. What about the next error.
MAS
system attendant is listed that. What about the next error.
MAS
8197 is for MSExchangeFBPublish if i'm not wrong. Its not an issue but it can be if
1. PF store is not mounted
2. PF store is not connected to a PF tree
3. FB should be working
4. OAB should be attached to the Mailbox store (this might be worng as you have re-created the store)
5. Mailbox store should be pointing to its Default PF store (this might be worng as you have re-created the store)
Did you re-create the PF store as well.
1. PF store is not mounted
2. PF store is not connected to a PF tree
3. FB should be working
4. OAB should be attached to the Mailbox store (this might be worng as you have re-created the store)
5. Mailbox store should be pointing to its Default PF store (this might be worng as you have re-created the store)
Did you re-create the PF store as well.
ASKER
I just change the database location of the PF
cool just check all the other points as well.
ASKER
need help in checking points 2,3,4
FB?
how to check OAB is attached to the Mailbox store ?
FB?
how to check OAB is attached to the Mailbox store ?
Go to the properties of Mailbox Store and on to client settings and to verify that the PF store is connected to PF tree go to the properties of the PF store and verify the same.
ASKER
all are connected,
What should be the setting in 'public folder referral' tab in the properties of PF.
As of now it is 'active directory site cost'
I really appreciate all your responses.you did
MAS
What should be the setting in 'public folder referral' tab in the properties of PF.
As of now it is 'active directory site cost'
I really appreciate all your responses.you did
MAS
ASKER
I think it is solved automatic after the SA problem solved.
as that error didn't come after the the SA problem is fixed.
It use to come every half an hour. Now it is more than 1 hour. it didn't come
Let us wait for few more time
Thanks
MAS
as that error didn't come after the the SA problem is fixed.
It use to come every half an hour. Now it is more than 1 hour. it didn't come
Let us wait for few more time
Thanks
MAS
its fine we dont need to change that and did you check that OAB is attached to the mailbox store.
Cool ...... its fine MAS
ASKER
OAB is attached in the client setting tab.
I will wait some time and let you know.
Thanks for all your quick response. that even all response making improvements.
MAS
I will wait some time and let you know.
Thanks for all your quick response. that even all response making improvements.
MAS
hehehe .. all is good when it ends good.
Did the error popup or everything is fine ?
ASKER
Till now it is not come up.
I will accept it as answer or you want me to wait ?
There is one small error I will another question as it is not fair to ask in the same qn.
Thnaks
MAS
I will accept it as answer or you want me to wait ?
There is one small error I will another question as it is not fair to ask in the same qn.
Thnaks
MAS
Humm cool so we can go ahead and let me wait for your other post to see if i can answer on that as well.
I think that we are good but if you want we can wait.
ASKER
Excellent answer
ASKER
Second storage group I change the database file path to e drive
I think there is some to be done after recreation/change database file path of storage groups.
Thanks
MAS