Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 509
  • Last Modified:

camtasia studio 6.0

how do i capture streaming video from a website, when i try to record the screen i get a black screen with just the audio OS "windows vista home premium" i also have install Snagit but get the same thing  thanks.
0
alan2153
Asked:
alan2153
  • 3
  • 3
1 Solution
 
Tony van SchaikFront-end Web developerCommented:
Try to record without Hardware accelartion see if that works:
Camtasia Recorder > Tools > Options > Capture > Performance > uncheck Disable Display Acceleration.
If that ain't working try to disable Hardware Acceleration in Display options of your Graphics card.
Good luck

camtasia-tools.jpg
displayoptions.jpg
0
 
Tony van SchaikFront-end Web developerCommented:
Oops wrong image
displayoptions.jpg
0
 
alan2153Author Commented:
i can't  make those changes
Camtasia.jpg
Camtasia-options.jpg
0
Easily Design & Build Your Next Website

Squarespace’s all-in-one platform gives you everything you need to express yourself creatively online, whether it is with a domain, website, or online store. Get started with your free trial today, and when ready, take 10% off your first purchase with offer code 'EXPERTS'.

 
alan2153Author Commented:
any other ideas on how capture streaming videos? please help!
when i try capture video i only get black screen with only the sound.
0
 
Tony van SchaikFront-end Web developerCommented:
You could try downloading your latest graphic drivers or try to find the solution in the support section: http://techsmith.custhelp.com/cgi-bin/techsmith.cfg/php/enduser/std_alp.php?p_sid=bMWJ*Dyj&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=&p_prods=0&p_cats=&p_hidden_prods=&prod_lvl1=0&p_search_text=black&p_new_search=1&p_search_type=answers.search_nl
Only things i could found is the hardware accelaration.
Hope this helps you out. You could also try if it's also black on an other PC if you have possibility doing that.
0
 
alan2153Author Commented:
thank you for the info work.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now