Link to home
Start Free TrialLog in
Avatar of alan2153
alan2153Flag for United States of America

asked on

camtasia studio 6.0

how do i capture streaming video from a website, when i try to record the screen i get a black screen with just the audio OS "windows vista home premium" i also have install Snagit but get the same thing  thanks.
Avatar of Tony van Schaik
Tony van Schaik
Flag of Netherlands image

Try to record without Hardware accelartion see if that works:
Camtasia Recorder > Tools > Options > Capture > Performance > uncheck Disable Display Acceleration.
If that ain't working try to disable Hardware Acceleration in Display options of your Graphics card.
Good luck

camtasia-tools.jpg
displayoptions.jpg
Avatar of alan2153

ASKER

i can't  make those changes
Camtasia.jpg
Camtasia-options.jpg
any other ideas on how capture streaming videos? please help!
when i try capture video i only get black screen with only the sound.
ASKER CERTIFIED SOLUTION
Avatar of Tony van Schaik
Tony van Schaik
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
thank you for the info work.