camtasia studio 6.0

Posted on 2009-05-20
Last Modified: 2016-03-02
how do i capture streaming video from a website, when i try to record the screen i get a black screen with just the audio OS "windows vista home premium" i also have install Snagit but get the same thing  thanks.
Question by:alan2153
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LVL 12

Expert Comment

by:Tony van Schaik
ID: 24431573
Try to record without Hardware accelartion see if that works:
Camtasia Recorder > Tools > Options > Capture > Performance > uncheck Disable Display Acceleration.
If that ain't working try to disable Hardware Acceleration in Display options of your Graphics card.
Good luck

LVL 12

Expert Comment

by:Tony van Schaik
ID: 24431601
Oops wrong image

Author Comment

ID: 24437608
i can't  make those changes
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Author Comment

ID: 24462376
any other ideas on how capture streaming videos? please help!
when i try capture video i only get black screen with only the sound.
LVL 12

Accepted Solution

Tony van Schaik earned 500 total points
ID: 24463147
You could try downloading your latest graphic drivers or try to find the solution in the support section:*Dyj&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=&p_prods=0&p_cats=&p_hidden_prods=&prod_lvl1=0&p_search_text=black&p_new_search=1&p_search_type=answers.search_nl
Only things i could found is the hardware accelaration.
Hope this helps you out. You could also try if it's also black on an other PC if you have possibility doing that.

Author Comment

ID: 24469262
thank you for the info work.

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