Solved

FTP sites access isue in ISA 2004 setup

Posted on 2009-05-20
3
379 Views
Last Modified: 2012-05-07
Error while accessing FTP sites in a ISA 2004 setup
======================================================================
Technical Information (for support personnel)
Error Code 10060: Connection timeout
Background: The gateway could not receive a timely response from the website you are trying to access. This might indicate that the network is congested, or that the website is experiencing technical difficulties.
Date: 5/20/2009 8:05:55 AM
Server: xxxxxxxxxxx
Source: Firewall
======================================================================
Kindly assist
0
Comment
Question by:BAH-
  • 2
3 Comments
 
LVL 35

Expert Comment

by:Bembi
ID: 24437009
So, if you are sure, that FTP work in general (i.e. from other clients), then check if active or passive FTP is used within the browser settings. Try to change this, if you get the sites.

If you get the timeout only for a few or single FTP site, it is more an issue of the FTP site, maybe slow performance or the server is overloaded.

IE8 has a connection verifier tool, which can be used to check connectivity for FTP in general.

0
 

Author Comment

by:BAH-
ID: 24460364
Thanks Bembi,
This is issue is through out the network where we are having a mixture of all IE versions and the issue is not client specific. I have tried the same with a lot of sites and the issue is still the same.
Kindly assist
0
 
LVL 35

Accepted Solution

by:
Bembi earned 500 total points
ID: 24498395
So, as FTP is not a general problem with ISA, some steps to check:
- Check the protocol definition for FTP (existing, FTP-Filter active or not?)
- Check, if you have a rule, which allows FTP traffic.
- run the ISA log and observe traffic from a test client. Then check, if you get errors there.  If yes, you may see also the reason and which rule is affected.

- Check if ISA istself can access FTP sites
- Have a look at your router (which connects ISA to the internet). Also this router may block FTP traffic.
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Forefront is the brand name for Microsoft's major security product. Forefront covers a number of specific security areas and has 'swallowed' a number of applications under this umbrella including Antigen, ISA Server, the Integrated Access Gateway (t…
Forefront Threat Management Gateway 2010 or FTMG comes with some very neat troubleshooting tools built-in when trying to identify what is actually happening behind the scenes within the product when traffic is passing through its interfaces. To the …
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now